Route Sales Representative - Umm al-Quwain, United Arab Emirates - Apparel Group

    Apparel Group
    Apparel Group Umm al-Quwain, United Arab Emirates

    1 week ago

    Description
    Description

    How you will make an impact (Key responsibilities): 

    1. Vehicle & Safety  

    • Operate the delivery truck safely and in compliance with traffic regulations and company policies. 
    • Conduct daily vehicle inspections, checking fuel, oil, water, tires, lights, and brakes to ensure roadworthiness. 
    • Maintain cleanliness and proper condition of the truck at all times. 
    • Immediately report any mechanical issues, breakdowns, or safety concerns to the supervisor. 
    • Ensure adherence to safety protocols during loading, unloading, and driving. 

    2. Delivery Operations

    • Execute daily delivery schedules, ensuring timely and accurate delivery of products to customers. 
    • Load and unload 5-gallon water bottles and cartons efficiently, ensuring proper handling to avoid damage. 
    • Collect empty bottles from customers and replace them with new ones as per order requirements. 
    • Maintain accurate delivery records and submit customer visit reports when required. 
    • Navigate routes effectively to optimize delivery time and fuel efficiency. 

    3. Sales & Cash Management 

    • Promote company products to existing and potential customers to achieve assigned sales targets. 
    • Handle all cash transactions, invoices, and receipts with accuracy and accountability. 
    • Maintain proper documentation for all sales and collections, ensuring compliance with company policies. 
    • Build and maintain strong relationships with customers to encourage repeat business and brand loyalty. 
    • Lead and supervise the Assistant/Helper during deliveries to ensure smooth operations. 

    4. Market Awareness & Reporting 

    • Monitor competitor activities, pricing strategies, and customer feedback during route visits. 
    • Report market trends, customer complaints, and operational challenges promptly to the supervisor. 
    • Provide insights to improve service quality and identify opportunities for business growth. 

    Qualifications & Skills 

    • Valid manual driving license with experience operating a 3-ton truck.
    • Prior experience in water, food, or FMCG distribution. 
    • Physically fit to handle 5-gallon bottles and cartons; minimum height of 165 cm. 
    • Strong knowledge of safe driving practices and ability to inspect and maintain delivery vehicles. 
    • Familiarity with route planning for efficient and timely deliveries. 
    • Proven ability to handle cash transactions accurately and maintain proper documentation. 
    • Excellent customer service skills with the ability to build and maintain strong relationships. 
    • Sales-oriented mindset with experience in promoting products and achieving targets. 
    • Good market awareness and ability to report competitor activities and customer feedback. 
    • Strong communication skills, reliability, and ability to lead and guide assistants during deliveries.
    Responsibilities
    • Manage daily sales and deliveries, ensuring timely and accurate order fulfillment.
    • Maintain a safe driving record, adhering to traffic rules and company safety guidelines.
    • Provide exceptional customer service, addressing inquiries and building client relationships.
    • Identify business opportunities and collaborate with the sales team for strategy development.
    • Ensure proper inventory management and vehicle organization for efficient operations.
    • Complete sales reports, offering valuable insights on customer interactions and market trends.
    • Stay updated on product knowledge and communicate promotions to customers.
    • Assist in resolving customer complaints promptly, maintaining high satisfaction levels.
    • Uphold a professional appearance, representing the company's brand and values.
    • Adapt to schedule changes and work additional hours as needed, demonstrating flexibility.
    Qualifications
    • High school diploma or equivalent, with a college degree preferred.
    • Valid driver's license with a clean record and ability to pass background checks.
    • Excellent communication skills, customer-centric approach, and a friendly attitude.
    • Organized and detail-oriented with multi-tasking and prioritization abilities.
    • Physically capable of handling product deliveries, involving heavy lifting.
    • Basic mathematical skills for accurate order processing and inventory management.
    • Proficiency in basic office software and a willingness to learn company systems.
    • Independent decision-making skills for working with minimal supervision.
    • Adaptable and flexible, accommodating schedule changes and extra hours.
    • A positive mindset and a passion for delivering exceptional customer service.

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