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Barista - Dubai, United Arab Emirates - AccorHotel

AccorHotel Dubai, United Arab Emirates

1 week ago

Full time

Job Description

What you will be doing:

Maintain available to provide assistance for any matter related to making the stay of the hotel guest a pleasant and memorable one
Welcome guest upon arrival
Escort guest to their room, explain room and hotel facilities and offer assistance
Keep abreast all hotel promotions, product knowlege, VIP arrivals and upcoming events
Maintain continuous contact with hotel guest to ensure that any problem or complain are handle
efficiently and courteously.
Show fullest cooperation and respect within the team and other departments.
To prepare and serve beverage orders according to recipes and service standards.
To be fully knowledgeable about all bar products.
To be able to up sell each time with each customer.
To provide high personalized standard of quality and efficient / friendly service.
To prepare mise-en-place and perform side duties.
To collect all general requisitions and food and beverage requisitions.
To have a thorough understanding and knowledge of all beverage items and prepare garnishes accordingly
To handle guest enquiries in a courteous and efficient manner.
To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
To provide friendly, courteous and professional service at all times.

Qualifications

Your experience and skills include:

Service focused personality is essential and a passion for everything food and beverage
Previous experience in a similar role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by example

Additional Information

What is in it for you:

Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21