Head of CRM - Dubai, United Arab Emirates - Druids Golf

Druids Golf
Druids Golf
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter


Description

We are looking for a CRM Director to set and monitor marketing strategies that will foster profitable long-term relationships with clients.


In this role, you will coordinate with our Sales and Marketing directors to boost our company's market presence and increase customer engagement.

To be successful in this position, you should have solid experience with Customer Relationship Systems and KPI metrics. You should also be able to identify new opportunities and proactively address customer concerns. Ultimately, we want you to increase revenues and achieve business goals by building a customer-oriented company.


Responsibilities

  • Monitor relationships with existing customers through CRM systems
  • Ensure the CRM system provides an effective sales funnel
  • Develop and implement marketing techniques that will drive new customers
  • Set specific marketing strategies to retain customers
  • Plan and manage multichannel marketing campaigns
  • Suggest new methods to address customers' needs
  • Track marketing metrics and trends, like conversion rates and web analytics
  • Assist with organizing promotional events to reach prospective customers
  • Review and select CRM software that meets our company's needs
  • Conduct market research to follow trends and competition

Requirements and skills

  • Proven work experience as a CRM Director or similar role
  • Solid background in customer acquisition strategies
  • Technical expertise with CRM and analytical systems
  • Knowledge of online marketing methods and best practices
  • An ability to manage marketing projects endtoend
  • Strong communication skills along with a customeroriented attitude
  • BSc in Marketing or relevant field

Salary:
AED6, AED12,000.00 per month


Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (preferred)
Application Deadline: 30/04/2023

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