Head of CRM - Dubai, United Arab Emirates - Druids Golf
Description
We are looking for a CRM Director to set and monitor marketing strategies that will foster profitable long-term relationships with clients.
In this role, you will coordinate with our Sales and Marketing directors to boost our company's market presence and increase customer engagement.
Responsibilities
- Monitor relationships with existing customers through CRM systems
- Ensure the CRM system provides an effective sales funnel
- Develop and implement marketing techniques that will drive new customers
- Set specific marketing strategies to retain customers
- Plan and manage multichannel marketing campaigns
- Suggest new methods to address customers' needs
- Track marketing metrics and trends, like conversion rates and web analytics
- Assist with organizing promotional events to reach prospective customers
- Review and select CRM software that meets our company's needs
- Conduct market research to follow trends and competition
Requirements and skills
- Proven work experience as a CRM Director or similar role
- Solid background in customer acquisition strategies
- Technical expertise with CRM and analytical systems
- Knowledge of online marketing methods and best practices
- An ability to manage marketing projects endtoend
- Strong communication skills along with a customeroriented attitude
- BSc in Marketing or relevant field
Salary:
AED6, AED12,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
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