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- Ensure the safety of guests, suppliers, visitors contractors and employees., and property by actively monitoring the premises and responding to incidents promptly and appropriately.
- Assist in responding to emergencies, including fires, medical incidents, and other critical situations, following established safety procedures.
- Keeps the Cluster Health & Safety Officer & Cluster Director of Security informed of all safety related matters.
- Liaises with Management personnel and all employees and assist with safety concerrns.
- Liaises with local law enforcement and Fire & Safety officials if required.
- Proper grooming at all times
- Inspects lobbies, corridors, guest floors, public areas and outside, including parking area.
- Inspect public areas to detect fires, unsafe conditions, and conditions of safety equipments.
- Provide assistance and support to guests, addressing their safety concerns and inquiries professionally and courteously.
- Notifies concerned Department Head of presence of persons with questionable reputations.
- Assists management and enforcement officers in emergency situations.
- Complies and records data for Safety Control.
- Investigates & Document all incidents, accidents, and safety-related activities in a clear and concise manner, maintaining accurate records.
- Ensures all Fire safety equipment is at the designated places and are serviceable at all times.
- Ensures all Fire Exits and stairs are clear from obstruction at all times.
- Reports complaints or problems to Cluster Health & Safety Officer & Cluster Director of Security if no immediate solution can be found.
- Ensures a high level of product knowledge of hotel and local areas.
- Ensures a high level of customer service is consistently maintained.
- Ensures the Cluster Health & Safety Officer & Cluster Director of Security is kept fully aware of any relevant feedback from either customers or other departments.
- Reads all memos concerning Safety.
- Attends training sessions as scheduled to improve skills and knowledge.
- At the end of the shift or the day, she/he has to communicate all information that the next shift or the Cluster Health & Safety Officer & Cluster Director of Security has to know for a well running of the operations.
- Provide Safety related trainings to the departments/ contractors as assigned by Cluster Health & Safety Officer.
Assistant Safety Officer - Dubai, United Arab Emirates - Hotel Chadstone Melbourne MGallery
