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- To ensure that SOP basic standards are adhered to to achieve the level of service established in the Departmental Operations Manual.
- To take care of all restaurant bookings and prepare special requirements accordingly
- To assign table seating as per the reservation list to subordinates and to check their performance periodically.
- To welcome and greet guests as per the voco service standards
- To escort and provide buffet orientation, recommend food and beverages choices to guests
- To assist in maximizing the restaurant revenue by active social media marketing
- To handle restaurant mise-en-place such as preparing buffet tags, printing menus, and other administrative tasks required for restaurant daily operational
- To assist in controlling the requisitioning, storage, and careful use of all operating equipment and supplies.
- To attend daily briefing with the associates on preparation, service and menu.
- To liaise with the supporting departments on daily operation and quality.
- To carry out any other reasonable duties and responsibilities assigned.
- To attend all training sessions/ programmers that are requested by the Hotel's Management ton Food Safety, Fire, Hygiene, Health and Safety.
- 2 years related experience in same capacity
- Excellent communications skills, English is a must
- A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate vocoTM service standards
- A true "team-player" mentality and flexible attitude towards a diverse set of tasks
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Restaurant HostHostess - Dubai, United Arab Emirates - IHG Hotels & Resorts
Description
What we need from you