Restaurant HostHostess - Dubai, United Arab Emirates - IHG Hotels & Resorts

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    Description
    • To ensure that SOP basic standards are adhered to to achieve the level of service established in the Departmental Operations Manual.
    • To take care of all restaurant bookings and prepare special requirements accordingly
    • To assign table seating as per the reservation list to subordinates and to check their performance periodically.
    • To welcome and greet guests as per the voco service standards
    • To escort and provide buffet orientation, recommend food and beverages choices to guests
    • To assist in maximizing the restaurant revenue by active social media marketing
    • To handle restaurant mise-en-place such as preparing buffet tags, printing menus, and other administrative tasks required for restaurant daily operational
    • To assist in controlling the requisitioning, storage, and careful use of all operating equipment and supplies.
    • To attend daily briefing with the associates on preparation, service and menu.
    • To liaise with the supporting departments on daily operation and quality.
    • To carry out any other reasonable duties and responsibilities assigned.
    • To attend all training sessions/ programmers that are requested by the Hotel's Management ton Food Safety, Fire, Hygiene, Health and Safety.

    What we need from you

    • 2 years related experience in same capacity
    • Excellent communications skills, English is a must
    • A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate vocoTM service standards
    • A true "team-player" mentality and flexible attitude towards a diverse set of tasks
    • Have the ability to work a flexible schedule including nights, weekends and/or holidays