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- Design and execute sales andmarketing plan specific to each micro market in order to achieverevenue target
- Work with other departments toleverage opportunities within other segments, ie. Private Banking,SME, RM Retail, Corporate Banking,Brokerage.
- Ensure first 100 customers withineach area are personally known and have been visited within thepast 12 months at least one by AM.
- To be fullyaware of all policies relating to operational risk, salesprocesses, credit policy etc and comply with thesame
- To safeguard the reputation of EmiratesNBD by employing best practices and acting in a professional mannerat all times
- To have full awareness of allpolicies and procedures issued in relation to credit lending, moneylaundering prevention and KYC
- Take an activepart in development of the team of RMs and Unit Managers within theassigned area.
- On the job coaching and feedbacksessions for RMs and Unit Managers.
- Structuredworkshop for new recruits on
- Basic PriorityBanking offering
- Sales pitch and closing deals(role modeling)
- Recruitment of CSRs and RMsinto the team and take active part in promotion of CSRs and RMsthrough their career program plan.
- developinterview techniques to assess external and internalcandidates.
- Shortlist AMs ready for promotionto Sr. RM and UM role, PrivateBanking
- Shortlist CSRs for AMrole
- Provide the 'ProductDevelopment' team with customer's feedback/suggestions thereby contributing to a competitive productoffering
- Capacity Planning –proactively review the capacity plan within the area and makerecommendations on the number of RMs / CSRs required within eacharea
Area Manager - Dubai, United Arab Emirates - Tanfeeth Dubai
