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    SPS Associate - Dubai, United Arab Emirates - Amazon

    Amazon
    Amazon Dubai, United Arab Emirates

    16 hours ago

    Amazon background
    Description

    Basic Qualifications

    • 1+ years of customer service experience
    • 1+ years of driving process improvements experience
    • Speak, write, and read fluently in English
    • Experience with Microsoft Office products and applications
    • Experience with Excel
    • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

    Preferred Qualifications

    • Education: Any Graduation (other than BE, BTech and MBA Freshers) - Language: English and Hindi Expected to converse with customers in Hindi
    • Experience within a customer service environment preferred. Desire to expand skills into new areas.
    • Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
    • Committed seller advocate, drive process & tool improvements.
    • Enthusiasm and strong self-motivation.
    • Strong prioritization and time management skills, with a high degree of flexibility.
    • Embrace constant change with flexibility and good grace.
    • Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
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