Customer Support Manager - Dubai, United Arab Emirates - MG Recruit

Description

We are recruiting on behalf of our client for a Customer Support Manager for a Consultancy company based in Dubai.

• Act as a liaison between the client and our lawyers, sales, state. bodies in the UAE, freezones
• Monitor the process of opening companies (deadlines, correct filling of documents)
• To interact with all participants in the process to accelerate/normalize the process
• Micromanagement of the client (quick communication with the client and their support)
• Help in optimizing internal processes
• Developing partnerships with registering authorities in the UAE, freezones
• Assistance in opening bank accounts (personal and corporate)
• To be in touch with the head office, to prepare the offer for customers
• Meetings with customers in the UAE

• University degree, preferably in law
• Relevant 1year experience will be an advantage
• Knowledge of English not below the advanced level, knowledge of Arabic is welcome
• Knowledge of the features of company registration, opening bank accounts, obtaining visas in all zones of the UAE;
• A clear understanding of the internal structure of the work of the UAE public authorities;
• Attentiveness, initiative and positive attitude
• Ability to build effective communication with the customer
• Aspiration to development
• Ability to work in multitasking mode
• Quick reaction and discipline