- Diploma or Degree in Electrical Engineering or Electromechanical Technology.
- 3–7 years of experience in service of motors, alternators, and controls. Experience in Oil & Gas, marine, utilities, or heavy industry preferred.
- Valid UAE driving license is an advantage.
- OEM training/certification (ABB, WEG, Siemens, LS, Cummins, Caterpillar, Leroy Somer, etc.) is a plus.
- Strong knowledge of electrical rotating machinery, including LV/MV motors and generators.
- Hands-on experience with diagnostic and testing equipment such as:
- Megger, surge tester, Hi-Pot tester, vibration analyzer
- Oscilloscope and multimeter
- Laser alignment tools
- Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
- Practical troubleshooting experience with VFDs and soft starters (ABB, Siemens, Schneider, Danfoss, etc.).
- Working knowledge of AVR systems (Basler, Leroy Somer, Stamford, etc.).
- Basic mechanical understanding, including bearings, couplings, alignment, and balancing principles.
Perform field diagnostics, troubleshooting, and repair of:
Low and Medium Voltage AC/DC motors
Generators and alternators (up to multi-megawatt capacities)
Variable Frequency Drives (VFDs), soft starters, and motor control panels
Automatic Voltage Regulators (AVR) and excitation systems
Conduct comprehensive equipment inspections, including:
Bearing condition evaluation
Air-gap measurements
Vibration monitoring
Insulation and winding assessments
Carry out electrical and mechanical testing such as:
IR/PI, surge, Hi-Pot, and winding resistance tests
No-load testing (where applicable)
Vibration measurement and analysis
Install, align, and commission motors, generators, and associated control systems.
Verify wiring accuracy, protection settings, and system integration.
Support energization and start-up activities.
Configure and validate VFD, AVR, and control system parameters.
Respond promptly to emergency breakdown calls.
Perform root cause analysis (RCA) for equipment failures, including:
Mechanical faults (bearings, couplings, misalignment)
Electrical issues (insulation breakdown, winding defects)
Control and electronic faults (VFD/AVR-related)
Implement temporary corrective actions where feasible to restore operations.
Execute planned maintenance activities and routine health checks.
Collect and analyze operational data to monitor equipment condition.
Recommend preventive and corrective measures to minimize unplanned downtime.
Prepare detailed service reports covering:
Observations and findings
Test results and measurements
Photographic evidence
Technical recommendations
Ensure proper calibration, handling, and maintenance of testing instruments.
Complete job sheets, timesheets, and obtain customer acknowledgements.
Adhere strictly to HSE policies and site-specific safety requirements.
Conduct risk assessments and prepare method statements prior to job execution.
Ensure correct use of PPE, tools, and equipment.
Comply with UAE regulations and relevant international standards (IEC, NEMA, API, as applicable).
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Field Service Specialist - Dubai, United Arab Emirates - Nathan HR Human Resources
Description
Position Overview
Responsible for delivering on-site technical support, including troubleshooting, inspection, repair, testing, commissioning, and maintenance of electrical rotating equipment. This role ensures safe, reliable, and high-quality service to customers across Oil & Gas, Marine, Utilities, and Industrial sectors.
Qualifications
Skills & Technical Competencies
Key Responsibilities
1. On-Site Technical Support
2. Installation & Commissioning
3. Emergency Breakdown & Fault Diagnosis
4. Preventive Maintenance
5. Reporting & Documentation
6. Health, Safety & Compliance
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Service Specialist
Only for registered members Dubai
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Customer Service Specialist
Full time Only for registered members Dubai
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Customer Service Specialist
Only for registered members Dubai, Dubai
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Customer Service Specialist
Only for registered members Dubai
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Service HUB Specialist
Only for registered members Dubai, Dubai
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Customer Service Specialist
Only for registered members Dubai, Dubai
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Field Service Specialist
Only for registered members Dubai, Dubai
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Professional Services Specialist
Only for registered members Dubai
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Service Sales Specialist
Only for registered members Dubai, Dubai
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Professional Services Specialist
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Professional Services Specialist
Fresha- Dubai
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Customer Service Specialist
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Service Operation Specialist
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Customer Service Specialist
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Service Delivery Specialist
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Customer Service Specialist
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Customer Service Specialist
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Corporate Services Specialist
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Service Engineer/Specialist – Engine Services
Only for registered members Dubai, Dubai
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Service Engineer/Specialist – Engine Services
Only for registered members Dubai, Dubai