Field Service Specialist - Dubai, United Arab Emirates - Nathan HR Human Resources

    Nathan HR Human Resources
    Nathan HR Human Resources Dubai, United Arab Emirates

    1 week ago

    د.إ90,000 - د.إ170,000 (AED) per year *
    Description


    Position Overview


    Responsible for delivering on-site technical support, including troubleshooting, inspection, repair, testing, commissioning, and maintenance of electrical rotating equipment. This role ensures safe, reliable, and high-quality service to customers across Oil & Gas, Marine, Utilities, and Industrial sectors.

    Qualifications

    • Diploma or Degree in Electrical Engineering or Electromechanical Technology. 
    • 3–7 years of experience in service of motors, alternators, and controls. Experience in Oil & Gas, marine, utilities, or heavy industry preferred. 
    • Valid UAE driving license is an advantage. 
    • OEM training/certification (ABB, WEG, Siemens, LS, Cummins, Caterpillar, Leroy Somer, etc.) is a plus.



    Skills & Technical Competencies 

    • Strong knowledge of electrical rotating machinery, including LV/MV motors and generators.
    • Hands-on experience with diagnostic and testing equipment such as:
      • Megger, surge tester, Hi-Pot tester, vibration analyzer
      • Oscilloscope and multimeter
      • Laser alignment tools
    • Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
    • Practical troubleshooting experience with VFDs and soft starters (ABB, Siemens, Schneider, Danfoss, etc.).
    • Working knowledge of AVR systems (Basler, Leroy Somer, Stamford, etc.).
    • Basic mechanical understanding, including bearings, couplings, alignment, and balancing principles.


    Key Responsibilities


    1. On-Site Technical Support

    • Perform field diagnostics, troubleshooting, and repair of:

      • Low and Medium Voltage AC/DC motors

      • Generators and alternators (up to multi-megawatt capacities)

      • Variable Frequency Drives (VFDs), soft starters, and motor control panels

      • Automatic Voltage Regulators (AVR) and excitation systems

    • Conduct comprehensive equipment inspections, including:

      • Bearing condition evaluation

      • Air-gap measurements

      • Vibration monitoring

      • Insulation and winding assessments

    • Carry out electrical and mechanical testing such as:

      • IR/PI, surge, Hi-Pot, and winding resistance tests

      • No-load testing (where applicable)

      • Vibration measurement and analysis

    2. Installation & Commissioning

    • Install, align, and commission motors, generators, and associated control systems.

    • Verify wiring accuracy, protection settings, and system integration.

    • Support energization and start-up activities.

    • Configure and validate VFD, AVR, and control system parameters.

    3. Emergency Breakdown & Fault Diagnosis

    • Respond promptly to emergency breakdown calls.

    • Perform root cause analysis (RCA) for equipment failures, including:

      • Mechanical faults (bearings, couplings, misalignment)

      • Electrical issues (insulation breakdown, winding defects)

      • Control and electronic faults (VFD/AVR-related)

    • Implement temporary corrective actions where feasible to restore operations.

    4. Preventive Maintenance

    • Execute planned maintenance activities and routine health checks.

    • Collect and analyze operational data to monitor equipment condition.

    • Recommend preventive and corrective measures to minimize unplanned downtime.

    5. Reporting & Documentation

    • Prepare detailed service reports covering:

      • Observations and findings

      • Test results and measurements

      • Photographic evidence

      • Technical recommendations

    • Ensure proper calibration, handling, and maintenance of testing instruments.

    • Complete job sheets, timesheets, and obtain customer acknowledgements.

    6. Health, Safety & Compliance

    • Adhere strictly to HSE policies and site-specific safety requirements.

    • Conduct risk assessments and prepare method statements prior to job execution.

    • Ensure correct use of PPE, tools, and equipment.

    • Comply with UAE regulations and relevant international standards (IEC, NEMA, API, as applicable).


    * This salary range is an estimation made by beBee
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