Head Hostess - Dubai, United Arab Emirates - Kitopi

Kitopi

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Kitopi is the world's leading tech-powered multi-brand restaurant.

With a mission to satisfy the world's appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space.

In July 2021, Kitopi announced its $415 million Series C funding round, led by the world's largest technology-focused investment fund, Softbank Group Corp's Vision Fund 2.

This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

AWJ, a Kitopi company, is a fast-growing Food & Beverage Group of popular home-grown Middle Eastern, Mediterranean, and international dining concepts. Established in 2014, AWJ is on a mission to satisfy the world's appetite to create joy. Headquartered in Dubai, AWJ embarked on its culinary journey with five unique concept brands - all strategically located across popular tourist and dining destinations across Dubai. AWJ has since expanded its presence to the Kingdom of Saudi Arabia and the USA through both owned and franchised locations. AWJ future plans include identifying and exploring key regional markets in Europe, North Africa, and the USA, bringing in cutting-edge technologies, experimenting with traditional and innovative flavors, and blending diverse culinary traditions to create unique and enticing dining experiences.

The Head Hostess is a senior role responsible for providing leadership to a team of hostesses at the restaurant and ensures the delivery of top-quality service to guests.

What You'll Do?:

Relate with clients when they arrive and when they are leaving
Thank clients for their patronage when they are leaving
Communicate with customers while they wait for their drink and food order
Ensure complete and consistent cleanliness of the hostess area
Be available to answer calls and to greet guests
Provide assistance to servers with tallies at shift ends
Supervise host book efficiently and oversee clients seating arrangements
Handle clients amicably and with understanding whether they have reservation or not
Make great and impressive first impression on clients
Schedule reservation for guests both in person and over the phone
Communicate with supervisors or management on any issue related to customers
Handle all cases related to guest courteously and professionally
Maintain diplomacy while relating with clients.

What Are We Looking For?:

Minimum high school academic
Experience minimum 1year similar position
Good talent, good appearance, good presentation, Smile.
Possess IT skills in MS excel and MS Word
Possess topnotch communication skills in the local language, both in written and verbal forms
Describe and explain the menu.
Talk about specials, Upselling
High interpersonal skills, and communication skills
Hard worker, teamwork player.
Highly Selfmotivated with the ability to motivate others as well.
Leadership and multitasking.
Time management