Administrative Assistant - Dubai - Caterpillar

Description

Overview

Career Area: Business Services

Job Description: Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar you join a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We are one team delivering world-class products, services and solutions.

We are looking for an Administrative Assistant to join our Product Services & Technology team within the Construction Industries division, in the Customer Solutions Growth Regions .

About the division: The Customer Solutions Growth Regions team collaborates with dealers and customers to design and deliver solutions leveraging products, services, digital and technology, rental, used, and financing offerings. The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan) and Latin America (LATAM). It is organized into three functional areas: Customer Facing, Customer Solutions, and Business Enablers. This role is part of the Customer Solutions team focused on designing and delivering solutions in product services and technology.

What You Will Do

• C-Suite Collaboration: Provide indispensable support to C-Suite executives; understand priorities, anticipate needs, and address challenges.
• Calendar Management: Organize and maintain complex calendars, appointments and travel arrangements; prioritize conflicting demands.
• Communication: Manage internal communications on behalf of the executive, ensuring timely responses and professionalism.
• Meeting Preparation: Prepare for meetings with research, agendas, materials, presentations, and support for employee meetings.
• External Liaison: Interact with partners and stakeholders; support the purchasing team; represent the executives' office professionally.
• Large-Scale Events: Support planning and execution of major events (conferences, board meetings, team gatherings) in Dubai and across the region.
• Travel Arrangements: Book travel and accommodation and assist with all travel steps.

What You Have (Basic Skills Required)

Accuracy and Attention to Detail: Understanding the need for accuracy; ability to complete tasks with high precision.

Level Working Knowledge:

• Evaluates impact and cost of errors; uses checks to ensure accuracy.
• Handles limited amounts of detailed information with good accuracy.
• Learns from mistakes and uses lessons learned.
• Creates and uses checklists to prevent errors.

Collaborating: Knowledge of collaborative techniques and the ability to work with diverse groups constructively.

Level Working Knowledge:

• Participates in productive collaborative processes.
• Initiates collaborative meetings under guidance.
• Helps communicate shared goals across diverse groups.
• Supports cross-functional collaboration.
• Solves business problems through collaborative processes.

Effective Communications: Understanding of effective communication concepts and techniques; ability to convey and interpret ideas clearly.

Level Working Knowledge:

• Provides constructive feedback focused on behaviors.
• Listens to feedback and improves communication effectiveness.
• Makes oral presentations and writes reports for own work.
• Avoids unnecessary jargon; considers non-verbal cues.

Flexibility and Adaptability: Ability to adapt to change and new environments.

Level Working Knowledge:

• Adapts to new assignments, processes, and people.
• Open to different opinions; demonstrates adaptability.
• Balances shifting priorities and explores alternative approaches.
• Accepts new ideas with an open mind.

Managing Multiple Priorities: Knowledge of self-management and prioritization across multiple objectives.

Level Working Knowledge:

• Recognizes changing demands and aligns with management.
• Understands how current work contributes to organizational goals.
• Completes tasks according to priorities and manages day-to-day priorities while progressing on projects.
• _handles 2-3 concurrent activities without reducing productivity.

Problem Solving: Knowledge of problem solving approaches and techniques; applies them to diverse situations.

Level Basic Understanding:

• Explains disciplined problem solving and reporting practices.
• Uses established procedures for analysis and resolution.
• Identifies key aspects of problem-solving techniques in own area.

Office Administration: Knowledge of office administration tasks and efficiency in supporting local and remote teams.

Level Working Knowledge:

• Arranges meetings, schedules, rooms, equipment, refreshments, etc.
• Operates standard office equipment;
• Distributes internal and external correspondence to recipients.
• Coordinates travel and expense reimbursements.
• Orders and distributes office supplies.

Microsoft Office: Knowledge of Microsoft Office; ability to use features across Office applications.

Level Working Knowledge:

• Uses basic features of two or more Office apps.
• Understands tradeoffs between Word and PowerPoint for presentations.
• Operates basic Microsoft applications to meet requirements.
• Converts Word tables to Excel and vice versa.
• Compares current and prior Office releases.

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, engines, turbines and locomotives. We are committed to building a better, more sustainable world and reducing carbon impact. Our products and services, backed by a global dealer network, provide value to customers. Caterpillar operates globally in Construction Industries, Resource Industries, and Energy & Transportation, with financing through our Financial Products segment.

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Posting Dates: November November

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

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