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- 8+ years of Implementation & Support Experience working on Avaya Aura Communications Manager and associated enterprise Avaya products.
- Proven expertise with Session Manager, System Manager & AES.
- Expertise with Avaya Contact Center portfolio including EAS, CMS, AAEP
- Avaya next generation applications such as Equinox, Breeze, etc. a plus
- Cisco or other networking experience preferred
- Comprehensive knowledge of technologies found commonly in a Contact Center environment. Microsoft OS both Client and Server, Microsoft Office, Web based Application/Interfaces.
- Experience with Avaya Cloud (ACO) and/or Ring Central Cloud (RCO) beneficial)
Avaya L3 - Dubai, United Arab Emirates - Black Box
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Experience