Reservation Agent - Dubai, United Arab Emirates - MILLENNIUM CENTRAL DOWNTOWN

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

beBee Recruiter


Description

Job description

  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Assisting and advising customers who may be choosing from a variety of travel options.
  • Checking the availability of accommodation or transportation on the customers' desired travel dates.
  • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Upselling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
  • Providing support to customers who may need to amend or cancel a reservation.

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Experience:


  • Hotel: 1 year (required)

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