Key Account Manager - Dubai, United Arab Emirates - Sharaf DG

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    Description
    Dubai, United Arab Emirates

    | Posted on 03/22/2024


    The Key Account Manager will be responsible to maintain and expand relationships with strategically important customers, for achieving sales targets and assigned strategic account objectives, represents the entire range of Devices, Infrastructure solutions, Managed Services, and Data Center products to customers, while leading the customer account planning cycle and ensuring customer's needs and expectations are met by the company.


    The Key Account Manager is responsible for achieving business objectives, KPIs and targets, needs to make/develop new customers in a manner that will achieve short and long-term, profitable growth.


    This position requires extensive travel across the UAE, all prospective employees must pass a background check and must have Driving license and Vehicle.


    JOBRESPONSIBILITIES:
    Establishesproductive, professional relationships with key personnel in customer accounts.
    Meetsassigned targets for profitable sales volume and strategic objectives ofaccounts.

    Proactivelyleads a joint company-strategic account planning process that develops mutualperformance objectives, financial targets, and critical milestones for a oneand three-year period.

    Proactivelyassesses, clarifies, and validates customer needs on an ongoing basis.
    Leadssolution development efforts that best address customer needs, whilecoordinating the involvement of all necessary company personnel.
    Bearsoverall responsibility for customer ownership and acts as central point ofcontact and interface between customer & organization
    Identifysales opportunities, networking and fact-finding and calling on and closing newaccounts.
    Manageand penetrate customers at all levels and develop relationships with accountsthat enable achievement of plans and objectives.
    Prepareand deliver effective selling presentations that implement approved CustomerBusiness Plans and employ effective game theory and negotiating strategies.
    Developtimely and accurate forecasts (volume and spend) for accounts and revise basedon actual performance.
    Coordinatesthe involvement of company personnel, including support, services, andmanagement resources, to meet account performance objectives.


    Requirements Desired Skills and Experience:

    • Proven account management experience in the Hospitality, Financial services, Education or Real Estate industry
    • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
    • Experience in delivering client-focused solutions based on customer needs
    • Proven ability to manage multiple projects at a time while paying strict attention to detail
    • Excellent listening, negotiation, and presentation skills
    • Excellent verbal and written communications skill#J-18808-Ljbffr