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- Unique contribution of jobholder is to achieve given targets and provide new and existingcustomers high standards of customerservice.
- Provide professional and expert adviceon products & services to customers and business leads toother units to ensure that business opportunities arerealized.
- To proactively contact customers inportfolio in order to capture higher share of wallet bycross-selling products and marketing new products andservices.
- Accountable for regular monitoring ofclient satisfaction and service quality levels by ensuring thatclient expectations are consistently met andexceeded.
Retail Banking Sales - Sharjah, United Arab Emirates - Emirates NBD dubai
Description
· Cross selling of other bankproducts when required
· To actprofessionally on behalf of the bank for providing details of bankproducts, services and related processes etc. tocustomers
· To adhere to banks servicestandards so as to ensure best in class customer service andexperience
· To follow the laid downpolicies and procedures of the bank
·To report/maintain customer feedback, market pulse and any otherdata point or process as required by theunit/bank