Head Barista - Abu Dhabi, United Arab Emirates - Al Sahraa Recruitment Services

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
Min 2 years as head barista

  • Runs errands, when needed, to pick up supplies and/or product.
  • May work special events, as needed.
  • Maintains positive Company morale and professional attitude.
  • Must be able to work overtime, as needed.
  • Good English verbal and written skills.
  • Wellorganized and detailoriented
  • Ensures that all customers are educated on our products and services.
  • Maintains the highest quality, consistent product standards.
  • Follows all Company drink recipes and procedures.
  • Begins to educate themselves on the various types of coffee, tea products, blends and roasts.
  • Proficiently prepares blended and cold drinks provided by the store.
  • Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
  • Verbally receives and calls back customer orders in a friendly manner.
  • Reports all customer complaints to manager on duty.
  • Responds proactively to prevent customer service situations.
  • Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner.
  • Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders.
  • Answers customer questions regarding coffee blends, preparation, and product freshness.
  • Sells and serves baked goods and miscellaneous food items to customers.
  • Maintains efficient, friendly service.

Pay:
AED3, AED4,500.00 per month


Experience:

- barista: 1 year (preferred)

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