Customer Service - Abu Dhabi, United Arab Emirates - Metropolitan Premium Properties

Metropolitan Premium Properties
Metropolitan Premium Properties
Verified Company
Abu Dhabi, United Arab Emirates

3 weeks ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description
Duties & Responsibilities

  • Do inbound and outbound calls to receive client's inquiries and get feedback on our service from clients.
  • Prepare and send client's feedback report.
  • Prepare feedback reports for each agent, regarding actions in CRMs to be given to training and performance team.
  • Follow up with agents regarding their leads and track the status of each lead in CRMs. and ensure all leads are updated.
  • Add, Modify, Monitor, and Distribute leads in CRMs

Requirements:


  • Having 2+ years of work experience in UAE
  • Bilingual in English & Arabic
  • Proficient communication skills
  • Must be able to learn and adapt quickly
  • Can join on immediate basis
  • Location: based in Abu Dhabi head office

Salary:
Up to AED5,000.00 per month


Ability to commute/relocate:

  • Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Experience:

- customer service: 1 year (preferred)
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