Room Service Order Taker - Dubai, United Arab Emirates - Apt Resources

Apt Resources

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

ROOM SERVICE ORDER TAKER:

Job ID :1790

Location :
Dubai - United Arab Emirates

Industry :
Hospitality / Tourism / Recreative

Functional Area :
Food & Beverage / Service Operations

AED 1, ,500.00

Other Benefits :
UAE Labor Law

GCC Driving License :
No

**Description: - Deliver the company experience for guests Work with the hotel team to create the company experience for guests Create an environment for the guests designed to stimulate all senses through personal services, amenities and experiences. Follow up with guests with additional services that enhance the guests' experience. Handle guest requests personally and/or refer as appropriate. Demonstrate the hotel values when providing service and teamwork. Create luxury for all the senses by greeting and seating guests. Welcome guests and make them feel at home. Take all room service orders quickly and courteously. Help butlers to set for service when business is heavy. Monitor service load throughout shift and pace orders and delivery accordingly. Help servers provide service during busy times. Monitor hall sweeps to insure proper cleanliness. Handle customer inquiries and complaints. Maintain that all SOP's applied to room service are followed. Process customer bills promptly and accurately. Ring up bills accurately. Process room charges immediately. Follows hotel cash and credit card handling policies.