Food & Beverage Supervisor - Abu Dhabi, United Arab Emirates - Hilton

Hilton

Verified Company

Abu Dhabi, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

THE WB(tm) Abu Dhabi, Curio Collection by Hilton(tm)

The WB Abu Dhabi, Curio Collection by Hilton, is the world's first Warner Bros. branded hotel. Guests will be able to experience recognizable characters from across Warner Bros. ' iconic collection of film, television and comics. This unique hotel is adjacent to the award-winning Warner Bros. World Abu Dhabi theme park.

The hotel will feature 257 rooms over eight levels, with guests able to access a range of amenities, including signature WB restaurants, a premier spa and fitness club, kids club, family pool and an exclusive rooftop pool overlooking Yas Island's distinctive skyline.

An F&B; Supervisor oversees the Food & Beverage service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

What will I be doing?

As an F&B; Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

Specifically, you will be responsible for performing the following tasks to the highest standards:

Check that Guest service standards are set, implemented and monitored, and continuously evaluated
Setup of the outlet in accordance with the predetermined standards of the operation
Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
Complete all necessary administration in accordance with Company procedures relating to all staff members
Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques

What are we looking for?

An F&B; Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

A warm personality, attentive and smartly presentable
An ability to listen and respond to demanding Guest needs
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Customer Service experience in a supervisory capacity
Passion for delivering exceptional levels of Guest service
A basic level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its.

Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all