Front Desk Receptionist - Dubai, United Arab Emirates - Chaps and Co
1 week ago
Description
We are looking for a female Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our services.
Responsibilities
- Warmly greet clients, walk them to the proper station and inform assigned person of their arrival
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walkins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Crosssell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Manage our call center
- Maintain a tidy reception area
- Order business cards, brochures and stationery as needed
Requirements and skills
- Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
- Handson experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Solid organization and recordkeeping skills
- An ability to remain calm under stressful circumstances.
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