Sales Coordinator - Dubai, United Arab Emirates - Alert HR Solutions

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Introduction:
Our client is a chemical distribution company, headquartered in Dubai, UAE. They have branches in Riyadh, KSA and Mumbai, India. Also starting up a branch in the Netherlands for the European market. Currently, they cater to clients in the U.A.E, Oman, Saudi Arabia, Bahrain, Kuwait, Jordan and Lebanon.

Next to that, they also have a presence in Egypt, Tunisia, Eritrea, Ethiopia, Djibouti, Uganda, Kenya, Tanzania, Malawi, Mozambique and Madagascar.


What we offer:


  • A contract at our client, who is a multinational organization, their experienced board of directors leads a talented group of individuals with extensive knowledge and expertise in the chemical distribution sector;
  • There is low turnover in staff, promotion and professional growth incompany are very common;
  • The head office is modern and encourages staff to maintain a healthy worklife balance with amenities such as a wellstocked pantry, standing desks, and inhouse gym equipment.
  • Our client offers a competitive salary packages for the right talent, with attractive commission structure;
  • Next to that, they provide health insurance, annual leave and end of service benefits as per Labor Law.

Description:
Our client is hiring an experienced and well-organized Sales Coordinator for their Paints & Construction department.

The main purpose of this role is to provide the necessary support to the team of Business Development and Sales Manages.

This role is the point of reference for both colleagues and customers, by keeping schedules and providing feedback, documentation, and information.

The goal is to facilitate the team's activities to maximize their performance and the solid and long-lasting development of the organization.


  • Coordinate with the sales team to process customer orders promptly and accurately.
  • Prepare and review necessary documentation, including invoices, purchase orders, shipping documents, and contracts.
  • Communicate with clients to confirm orders, provide shipment updates, and address any inquiries.
  • Collaborate with logistics partners to ensure ontime and safe delivery of products to customers.
  • Monitor inventory levels and assist in managing stock to meet customer demands.
  • Work closely with the finance department to ensure accurate invoicing and payment processing.
  • Provide administrative support to the sales team by preparing sales reports, forecasts, and presentations.
  • Address and resolve any issues or discrepancies related to orders, shipments, and deliveries.
  • Maintain uptodate knowledge of products, industry trends, and regulations.
  • Continuously identify process improvements to enhance sales coordination efficiency.

Who are you:
As a Coordinator, you excel at organization and communication. You represent the company professionally and address concerns with enthusiasm.


Skills & Competencies:

  • Ability to manage multiple tasks, prioritize work, and meet deadlines in a fastpaced environment.
  • Proficient in using CRM software, MS Office suite, and other relevant tools;
  • Excellent English skills for effective communication with clients, teams, and partners.
  • Strong attention to detail to ensure accuracy in documentation and order processing;
  • Customerfocused: You prioritize excellent customer service and positive relationships.;
  • Upholds high standards of ethics and professionalism in all interactions;

Education & Qualifications:

  • Bachelor in relevant field (Chemistry, Administration, Logistics, etc.);
  • A minimum of 3 years of experience in sales coordination, documentation, or sales/logistics within the chemical distribution industry is mandatory;
  • Proven track record of working collaboratively with sales teams, logistics teams, and other crossfunctional groups;
  • Sound understanding of chemical products, distribution processes, and logistics within the chemical industry;

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