Waiter - Abu Dhabi, United Arab Emirates - Cristal Hotel Abu Dhabi
1 week ago
Description
Education and Experience Requirements:
- Postgraduate or diploma in hotel management or related course.
- Minimum of 1 or 2 years in a similar position in a highvolume luxury or fullservice hotel chain or restaurant.
Scope and General Purpose of Job:
- To ensure that the Food & Beverage outlets run successfully and are profitable in accordance with the standards of the Hotel
Key Duties and Responsibilities:
- To be punctual every time you are scheduled to work
- Report at work according to the Grooming standard
- To ensure the guests receive prompt, friendly, personalized service
- To perform the service standard according to the outlet's SOP.
- To utilize product knowledge to accurately answer any questions from guests and to recommend items to guests' specifications
- To meet our guests' needs by suggestively selling our menu to fit their circumstances
- To act as a final check on the quality of food, and drinks before they are served to our guests
- To assist your superiors in maintaining standards by communicating any problems in your work surroundings
- To notify your superior(s) of any special guest query
- To assist your colleagues whenever possible should they need help. Ask for help should the situation demand assistance
- Spot cleaning areas of the restaurant, and clearing any unneeded chinaware, glassware, and silverware from tables
- To charge all food and beverages via micros efficiently and correctly adhering to company cashiering procedures
- To assist Stewarding staff by stacking all operating equipment properly
- To complete any setup duties or closing duties assigned to the station
- To practice "full hands In and full hands out" throughout the shift
- To ensure all Health, Safety Systems, and Practices are adhered to
- To attend all scheduled training
- To ensure all policies, and procedures laid down by the management are adhered to.
- To keep yourself informed on events in the hotel and in the area.
- To be flexible in assisting in different areas of the hotel in response to business and client needs.
Job Type:
Permanent
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
Experience:
- server: 1 year (preferred)
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