Reservations Agent - Ras Al-Khaimah, United Arab Emirates - HILTON

Description

As a Reservation Agent, you will serve as thefirst line of inquiry for room reservations within the hotel. AReservation Agent is responsible for offering excellent customerservice, options, and other solutions to meet Guest and customerneeds. Specifically, a Reservations Agent will perform thefollowing tasks to the highest standards:

• Convert, quickly, inquiries intocontracted business
• Respond, positively, tosales inquiries to develop future salesleads
• Identify sales leads, asappropriate
• Respond to all customers in ahighly professional manner, including ensuring all reservations arecompleted accurately and to the Guest'sexpectation
• Provide prompt and efficientservice while maintaining the hotels brandstandards