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Boutique Admin - dubai - Audemars Piguet
Description
Principal missionAs a Boutique Admin you take a role in the success of the boutique by providing organizational and administrative support.
You execute all tasks and activities that are assigned to you efficiently within the given time frames.You demonstrate autonomy and act as a person of reference for all subjects related to logistics and administration with the affiliate.
ResponsibilitiesAP Brand and Watch Industry Proficiency
Demonstrate mastery of AP brand fundamentals our rich history and heritage as well as the specificities of our watch collections watch references their main features prices and sales pitches in order to convey the uniqueness of our brand to new and existing clients
Stay up-to-date on competitors products and industry trends in order to provide valuable insights to clients and guide them in making informed purchasing decisions
Proactively enhance your knowledge and skills by staying abreast of evolving industry trends and best practices
Business Performance and Development
Maintain proper documentation of boutique operations while seamlessly coordinating staff schedules and events
Lead and coordinate all financial transactions within the boutique acting as the central liaison between the boutique and the finance team
Serve as the operational control tower for financial reporting to ensure accuracy compliance and seamless communication across departments
Proactively monitor system performance resolve transactional issues and uphold operational excellence at every customer touchpoint
Oversee the boutiques procurement and inventory with precision ensuring optimal stock levels timely replenishments and accurate record-keeping
Maintain consistent and professional communication with all service providers to ensure flawless boutique functionality and uninterrupted operations
Oversee the reception of deliveries with precision and care ensuring each item aligns with purchase orders and Brand specifications
Uphold best practices of product storage display transitions and inventory audits in alignment with the Brands operational standards
Manage incoming boutique calls delivering courteous and brand-aligned customer service with every interaction
Master the different technical and IT applications related to all Aftersales operations (M3 CRM CS Workflow etc)
Facilitate seamless and precise coordination with different stakeholders (CS centers boutiques Local affiliates and HQ team)
Contribute to maintain stores appearance
Operational Excellence
Stay up-to-date and ensure full compliance with AP company policies and internal procedures in regards to IT tools security retail operations administration and data protection regulations
Adhere to AP Dress Code and Grooming Guidelines and ensure your behaviors are aligned with the group standards ensuring you are role models in the Luxury industry
Work closely with the rest of the team to ensure that all operational tasks are completed on time and to a high standard
Ensure that all actions transactions and decisions are in line with AP company practices and legal requirements. Work with transparency integrity and respect for people and company property. Take accountability for all your actions.
Qualifications
Minimum of 1-3 years of experience in a high-end Retail environmentluxury watch industry is a plus
Proven proficiency in operating complex retail management systems and point-of-sale software
Fluent English language skills are a must Arabic a plus
Great sense of initiative
Excellent interpersonal and organizational skills
Exemplary verbal and written communication
Ability to multi-task in a fast-paced environment
Meticulous attention to detail
Additional Information
Audemars Piguet offers a competitive and comprehensive compensation and benefits package.
Audemars Piguet is an equal opportunity and affirmative action employer.
Audemars Piguet hires without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.
Remote WorkNo
Employment Type
Full-time
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