Sales Manager GCC and Government - Ras Al-Khaimah, United Arab Emirates - Talent Pal

Description

Job Description

Main Duties:

• Analysis local market trends and competitor activity to identifybusiness leads.
• Implements sales actionplans related to market areas.
• Developcustomer accounts and travel within the local area to drivebusiness to increase market/customer share in all revenue streams.
• Negotiate room rates/packages with corporateclients.
• Produce accurate and timely reportsthat meet the needs of the Director of Sales including thereporting of appointments calls made and business lead.
• Maintain valid call objectives and relevant action plansfor each key account/key prospect and ensure all follow up is donein a timely manner.
• Proactively prospect newaccounts for the hotel and follow the sales process through toconvert into producing accounts.
• Takepersonal responsibility to ensure that all accounts are properlyupdated in the system and that the system is utilized to its fullcapacity.
• Maintain uptodate activity andrate information for each account.
• Answercustomer queries in a prompt and professional manner.
• Conduct daily sales calls.
• Understand and be in a position to action any group and eventenquiry and ensure accurate handover for followup to the InspiredMeeting team.
• To actively support both: theAssistant Sales Manager and Sales Coordinator to carry out theirroles effectively (i.e. ensuring there are enough sales kitsavailable for the week etc).
• Communicatingclient requirements in a timely and accurate manner to all internaldepartments as required ensuring the delivery of superior guestservice.
• Ensure accurate followup andcommunication both internally to reservations and accountingdepartments and confirmation to the client.
• Ensure property rate sheets are accurate at all times.
• Communicate any obstacles to completing action plans tothe Director of Sales.
• To arrange and managefamiliarization / educational trips in line with business needs.
• Entertain clients and potential clients inhotel outlets to showcase our property and special Savoir Faire.