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    Consultant or Specialist - Dubai, United Arab Emirates - SearchPlus HR Dubai

    SearchPlus HR Dubai
    SearchPlus HR Dubai Dubai, United Arab Emirates

    1 day ago

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    Description

    Open Position: Business Operations & Customer Support, Manager (MNC Health & Wellness Company)



    An MNC Health & Wellness Company is currently hiring Business Operations & Customer Support, Manager to lead the Customer Support Team based in the Kuala Lumpur



    Key responsibilities include:

    • Having more than 8 years of working experience with exposure in either Business Operations, Customer Support or Continuous Improvement activities within regional countries
    • Maintains and improves daily operations by monitoring ticket system performance and identifying and resolving problems
    • Work closely with the team with a strong focus on operational strategies by evaluating team results via ticketing and customer satisfaction survey
    • Proactively analyse information from a range of data sources to understand common issues and process related gaps
    • Coordinate with the regional stakeholders for project support, portfolio development and management, setting priorities and incident resolutions as well
    • Provide leadership to the team on the adoption of best practices and processes to ensure a high level of customer satisfaction from regional stakeholders
    • Good communication, leadership and stakeholder management skills


    If you are interested, please send your CV to for a confidential



    Visit



    Please take note that only shortlisted candidates will be



    #BusinessOperations #CustomerSupport #ContinuousImprovement #Strategies #Operations #Leadership #Career #btcmalaysia #btcrecruitment #tehtarik #tehtarikmalaysia #Malaysia



    Requirements



    Information Technology, IT, Design, Manufacturing, SOC, IT Security, Supply Chain, Purchasing, Manager, Solution Architect, Software, Java, Engineer, Finance, Sales, Corporate Finance, CV, Career, Jobs, Jobseekers, btcmalaysia, btcrecruitment, jobs Malaysia, Malaysia, Selangor, Kuala Lumpur, Japan, Japanese, Glove, Operations, Services, Director, SAP, Purchasing, Consultant, PreSales, SAP Basis, Procurement, Regional, MNC, Investment Bank, Banking, Financial Institution, DevOps, Engineer, HOD, C Level, Managerial, Supervisor, Career, Malaysian, Intern, Internship, Teh Tarik, Teh Tarik Malaysia, Intern, Fresh Graduates
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