- Adhere to company Health & Safety procedures at all times, being responsible for your own health & safety and that of others, ensuring fire precautions and emergency procedures are carried out as defined.
- Ensure operations areas are operated to maximum efficiency to reduce waiting times for our guests.
- Handle cash, card and voucher transactions carefully, following defined procedures.
- Provide the highest standard of guest service, by ensuring every guest to The National Aquarium is treated in a friendly and helpful manner.
- Complete all documentation to the standards required by The National Aquarium.
- Communicate to the Operations Management team any operational problems and report any incident that could threaten the safety and security of guests and staff.
- Carry out any other duties and responsibilities as defined by the management team based on the changing needs of the business.
- To know, understand and follow all safety policies and procedures related to Operations department.
- Ensure the safety of guests, colleagues and animals remains the highest priority.
- Report all safety issues immediately to your management team.
- Provide world-class guest service to all guests visiting The National Aquarium.
- Go above and beyond to exceed guest expectations.
- Follow and practice guest service guidelines.
- Ensure working and public areas are always clean and presentable for our staff and guests alike.
- Uniform and personal appearance should always be in conjunction with the style guide.
- Be knowledgeable of and willing to share information regarding all of aquarium's products to guests.
- Give correct product information, handle cash accurately and upsell as required.
- Handle all cash correctly following the defined procedures and ensure there are no cash discrepancies.
- Contribution to success of the Operations department and The National Aquarium as a whole.
- Engage in your job role and actively participate in the team-working environment.
- Support the team and all other aspects of The National Aquarium operation as required.
- Complete of all relevant documentation to standards expected by The National Aquarium.
- Undergo all training as provided by The National Aquarium.
- Work with your Supervisor in coaching sessions to review and improve your performance to ensure you achieve the highest standards possible.
- Develop yourself as per The National Aquarium employee development plan.
- 1-2 years in Guest Service-oriented or Hospitality-oriented operational role
- Proficient in English (read, write, speak)
- Basic knowledge about Microsoft Office
- Perform under pressure and safety-dependent situations
- Problem Solving
- Aptitude for Learning
- Professional Appearance
- Ability to stand for long periods of time
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Guest Service Host - Abu Dhabi, United Arab Emirates - Adrenark Park
Description
DescriptionKey Responsibilities
Work Experience:
Languages:
Computer Literacy:
Skills & Other Requirement:
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Visitor Services Host
Blr World- Abu Dhabi, United Arab Emirates
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Guest Services Host
Part time Only for registered members Abu Dhabi, Abu Dhabi Emirate
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Guest Service Host
Only for registered members Abu Dhabi
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Guest Services Host
Part time Only for registered members Abu Dhabi
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Guest Services Host Telecommunications
Only for registered members Abu Dhabi
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Guest Services Host – Telecommunications
Only for registered members Abu Dhabi, Abu Dhabi Emirate
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Guest Services Host – Telecommunications
Only for registered members Abu Dhabi
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Hostess
Only for registered members Abu Dhabi, Abu Dhabi Emirate
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Unreal Engine Game Developer
Only for registered members Abu Dhabi, Abu Dhabi Emirate
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Official Host
Part time Only for registered members Abu Dhabi, Abu Dhabi Emirate
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Host / Hostess (New Café Formats) — | Abu Dhabi | Dubai
Only for registered members Abu Dhabi, Abu Dhabi Emirate
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Software Tester for UAE
VAMS- Abu Dhabi, United Arab Emirates
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Vendedor
Only for registered members Abu Dhabi, Abu Dhabi Emirate
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Cultural Advisor
Only for registered members Abu Dhabi
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Sommelier
Only for registered members Abu Dhabi, Abu Dhabi Emirate
-
Quiz Master
Only for registered members Abu Dhabi, Abu Dhabi Emirate
-
Waitress
Only for registered members Abu Dhabi
-
Interns/I-Trainee (NAWAH)
Only for registered members Abu Dhabi, Abu Dhabi Emirate
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Quiz Master
Only for registered members Abu Dhabi, Abu Dhabi Emirate
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Waiter - luxury private property
Only for registered members Abu Dhabi