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- Handle guest inquiries and provideaccurate information about room availability, rates, and hotelfacilities
- Book reservations for guests overthe phone, email, or online platforms
- Ensureaccuracy in all reservation details, including guest information,room type, and special requests
- Processreservation confirmations and collect deposits or paymentinformation
- Coordinate with other hoteldepartments to ensure seamless guestexperiences
- Assist in resolving guestcomplaints or issues related toreservations
- Maintain and update reservationrecords and reports
- Provide excellent customerservice and engage in upselling and promotionalactivities
Reservation Agent - Dubai, United Arab Emirates - Apt Resources | Recruitment Specialists
