Head of Sales - Dubai, United Arab Emirates - Mercantile

Description

Mercantile Pacific is the leading provider of device lifecycle management and distribution solutions globally building the world's largest AI-powered ecommerce platform (digital marketplace) across the lifecycle of phones and other wireless devices, with a special emphasis on the used phone/devices market and with a strong focus on circular economy principles. MP operates in over 100 countries, and has built up strong relationships with manufacturers, mobile network operators, distributors, wholesalers and retailers over the last 2 decades. Our mission is to provide high-quality mobile devices, laptops, tablets to customers while minimizing environmental impact through sustainable business practices.

Head of Channel Distribution – IT Devices

The Head of Channel Distribution for IT Devices will be responsible for developing and executing a comprehensive distribution strategy for IT devices in the Dubai market. This role requires a strategic leader with a deep understanding of the IT industry, channel dynamics, and market trends specific to the region.

Key Responsibilities:

• Develop and execute a strategic distribution plan for IT devices, considering market trends, competitor activities, and business objectives.
• Identify and evaluate potential channel partners to optimize product reach and sales.
• Establish and nurture relationships with key channel partners, including retailers, system integrators, and value-added resellers.
• Negotiate and finalize agreements, ensuring mutually beneficial terms and conditions.
• Conduct market research to identify opportunities and threats in the IT devices market.
• Analyze customer needs and preferences to tailor distribution strategies accordingly.
• Develop and implement sales programs to drive revenue growth through channel partners.
• Set and monitor sales targets, providing guidance and support to the sales team to achieve objectives.
• Collaborate with supply chain and logistics teams to optimize inventory levels and ensure timely product availability in the market.
• Implement efficient inventory management practices to minimize stockouts and excess inventory.
• Collaborate with marketing teams to create channel-specific marketing campaigns and promotional activities.
• Ensure effective communication and coordination between marketing efforts and channel partners.
• Provide training and support to channel partners, ensuring a high level of product knowledge and service standards.
• Implement programs to enhance the skills and capabilities of channel sales teams.
• Establish key performance indicators (KPIs) and regularly assess channel partner performance against these metrics.
• Develop and manage the budget for channel distribution activities, ensuring cost-effectiveness and efficient resource allocation.

Qualifications and Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum 10 years of experience in channel distribution management for IT devices or related technology products
• In-depth knowledge of the Dubai IT market and distribution landscape
• Analytical mindset with the ability to use data to drive strategic decisions
• Excellent negotiation, communication, and leadership skills
• Results-oriented and able to meet sales targets and objectives