Food and Beverage Intern - Ras Al-Khaimah, United Arab Emirates - HILTON

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    Description

    As a Food and Beverage Intern, you areresponsible for welcoming guests and working across several areasof Food and Beverage your placement to deliver an excellent Guestand Member experience. A Food and Beverage Intern will also berequired to manage guest queries. Specifically, you will beresponsible for performing the following tasks to the higheststandards:

    • Able to work inall areas of Food and Beverage including Bar, Restaurant, RoomService and Conference and Events
    • Welcomeguests in a polite and friendly manner
    • Take anddeliver customer orders, consistently demonstrating high levels ofcustomer service
    • Prepare set ups for tablesand/or rooms
    • Follow cash handlingprocedures
    • Manage guest queries in a timely andefficient manner
    • Up-sell with latestdepartmental incentives
    • Ensure compliance ofbrand standards
    • Strive to achieve departmentaltargets
    • Ensure cleanliness of workareas
    • Comply with hotel security, fireregulations and all health and safetylegislation
    • Comply with local licensinglaws
    • Be environmentallyaware
    • Assist other departments wherevernecessary and maintain good workingrelationships
    • Proficiency in the Germanlanguage would be considered an additionaladvantage.