Marketing Manager - Abu Dhabi, United Arab Emirates - Steps Communications

Description

Job descriptionJob description

Research and identify potential leads through various channels, including online research, social media, and networking events.
Contact and qualify leads through phone calls, emails, and other communication methods.

Develop and maintain a database of leads and prospects for future referenceCollaborate with sales and marketing teams to develop effective lead generation strategies.

Analyze and report on lead generation metrics to track progress and identify areas for improvement.
Provide exceptional customer service to prospects and clients.
Manage and prioritize multiple tasks and projects to meet deadlines.
Compile and update necessary documents and contracts.
Coordinate the tender process within the tender team, set deadlines and responsibilities.
Communicate with clients on the tender process.
Prepare presentation materials.
Gather meeting notes and input them to client files.
Ensuring a positive and professional client service experience.
Managing client inquiries via phone, email, online.
Directing client complaints or complex queries to relevant departments in a timely manner.
Keep records of Client interactions, process customer accounts and file documents.
Obtain and process all client information and transactions.
Create new accounts and maintain client portfolios.
Perform administrative and clerical duties as necessary.
Organize, scan, and maintain all paper/electronic Client Files.
Assist the portfolio management or marketing department as needed.
Prepare all account paperwork and check pending account maintenance items.


Requirements and Qualifications:
Bachelor's degree in marketing, business administration or a related field.
Experience as a Client Services Associate or other administrative role.
Proficient in Microsoft Office (PowerPoint, Excel, Word)Strong communication and organizational skills.
Exceptional customer service skills.

Job Type:
Full-timePay: AED3, AED5,000.

00 per monthExperience:
Marketing: 3 years (Preferred)

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