Night Auditor - Dubai, United Arab Emirates - IBIS

Description

JobDescription

Whatyou will be doing:

• Assisting the Overnight Front Officeoperation
• Greet, check-in, respond to requestsand settle accounts while providing exceptional service during theovernight shift
• Take initiative to add apersonalized experience
• Proudly promote thehotel facilities, looking for opportunities to enhance aguest's stay
• Maintain accuraterecords of daily transactions
• Handle guestrequests effectively and promptly
• Cash handlingwhich includes currency exchange and balancing afloat
• Become familiar with group resumesensuring all details of incoming and outgoing groups areobserved
• Serve as sales agent promoting andup-selling hotel services
• Monitorrooms' inventory to assist in maximizing rooms'revenue
• Maintain an excellent working rapportwith all departments in the hotel
• Completenight audit tasks as assigned
• Upholds thehighest standard of internal and external customer service byapplying our Service Standards at alltimes