IT Administrator Temp - Dubai, United Arab Emirates - Nathan & Nathan

Description

Offer timely technical support whilst acting as a link between staff/end users and IT ManagerRecord various IT requests from staff in our online ticketing system on daily basisSet up hardware, install and configure software and driversProvide orientation and guidance to users on how to operate new computer equipmentMaintain and repair IT equipment (e.g.

routers) and/or peripheral devicesMaintain records/logs of repairs and fixes and maintenance schedule for future referenceLabeling all machines with IT assets and ensure functionality at all timesPerform annual maintenance tasks - hardware (dusting) and software cleanupPreparation of IT summary reports on monthly basis / or as per the IT Manager's requestPerform regular upgrades to ensure work stations remain updatedTroubleshoot work station failures and provide solutions to restore functionalityMaintain the Software License and Hardware Asset RegistriesSkillsQualifications:Educated to degree level in Information Technology or an equivalent relevant qualification.

Minimum of 3 years of experience in a similar role and position.
Good command of written and spoken English.
Excellent interpersonal and coordination skills.
Service-minded, professional, and dedicated approach to IT support.
High level of confidentiality in handling sensitive information.
A high degree of accuracy in performing IT tasks and maintaining records.
Ability to interact successfully with a multicultural workforce at all levels.
Strong communication skills to effectively collaborate with team members and end-users.
Must be able to work independently with a proactive approach to problem-solving.
Familiarity with architectural or design industry processes and software is a plus.
Relevant certifications such as CompTIA A+, Microsoft Certified Systems Administrator, or equivalent are advantageous.


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