Service Advisor - Abu Dhabi, United Arab Emirates - Al Ghurair

    Al Ghurair
    Al Ghurair Abu Dhabi, United Arab Emirates

    5 days ago

    Description
    Description
    • Maximize revenue by promoting and recommending additional services/products, emphasizing unique features and benefits.
    • Act as a liaison between customers and the service department, serving as a brand ambassador.
    • Provide honest and clear communication about vehicle issues, repair timeframes, and costs.
    • Deliver exceptional customer service with a focus on retention and upselling of supplementary services.
    • Greet and assist customers, ensuring a smooth and welcoming service experience.
    • Schedule customer appointments and manage the service department's workflow.
    • Provide maintenance and repair recommendations, estimates, and approvals before work begins.
    • Coordinate with Parts Advisor to ensure availability of spare parts.
    • Manage customer complaints, escalations, and feedback while maintaining accurate service history.
    • Ensure repairs are carried out as per job cards and delivered on committed timelines.
    • Streamline communication between customers, technicians, and the service team.

    Experience

    • Diploma or Degree in Automobile or Mechanical Engineering.
    • Strong technical background with knowledge of new automotive technologies.
    • 3 to 5 years of experience as a Mechanical Service Advisor in the automobile industry.

  • Work in company

    Service Advisor

    Only for registered members

    Apt Resources is excited to announce an opening for a Service Advisor at a prestigious Luxury Classic Auto Studio in Dubai. · ...

    Abu Dhabi

    2 weeks ago

  • Work in company

    Service Advisor

    Only for registered members

    A Service Advisor will be the primary point of contact for customers at a Luxury Classic Auto Studio in Dubai. ...

    Abu Dhabi Full time

    1 week ago

  • Work in company

    Service Advisor

    Only for registered members

    We are seeking a professional Service Advisor to act as the key point of contact between customers and the workshop. · Perform accurate write-ups of pre-orders and DMS job cards, capturing complete customer and vehicle details. · ...

    Abu Dhabi Full time

    1 week ago

  • Work in company

    Service Advisor

    Only for registered members

    Act as the primary point of contact for customers ensuring a seamless communication flow regarding service needs and vehicle issues. · ...

    Abu Dhabi

    1 week ago

  • Work in company

    Service Advisor

    Only for registered members

    Job summary · Perform accurate write-up of job cards, · coordinate with the Foreman to assess required work, · obtain customer signatures and approvals on job cards prior to execution.Bachelor's Degree in Mechanical Engineering · Bachelor's degree is not mentioned in the descript ...

    Abu Dhabi Full time

    3 weeks ago

  • Work in company

    Service Advisor

    Only for registered members

    The Service Advisor serves as a liaison between customers and the dealership's service department.They are responsible for understanding customer vehicle issues,recommending appropriate services and repairs,and ensuring customer satisfaction throughout the service process. · ...

    Abu Dhabi

    1 month ago

  • Work in company

    Service Advisor

    Only for registered members

    The Service Advisor acts as the ambassador for the Service Department providing exceptional customer service by coordinating the entire service process from vehicle reception to delivery. · ...

    Abu Dhabi

    1 month ago

  • Work in company

    Service Advisor

    Only for registered members

    We are seeking an experienced Service Advisor with multi-brand premium vehicle experience and mandatory Arabic language skills. · The ideal candidate will manage high-value customers, coordinate workshop operations, and deliver an exceptional service experience in a luxury automo ...

    Abu Dhabi

    1 month ago

  • Work in company

    Service Advisor automobile

    Only for registered members

    Act as the primary point of contact for customers, ensuring an exceptional service experience by actively listening to their concerns and needs. · ...

    Abu Dhabi

    1 month ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate Identify and maximize selling and cross-selling opportunities Continuous learning to keep up-to-date with chang ...

    Abu Dhabi, Abu Dhabi Emirate

    1 month ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    The customer service advisor provides exceptional customer experiences by delivering high quality services. They ensure that the service meets contractual Key Performance Indicators (KPIs) and provide resolution to customers' queries. Ensure service delivered to our customers mee ...

    Abu Dhabi, Abu Dhabi Emirate

    1 month ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    Provide customer service to clients through phone calls and other communication channels. · ...

    Abu Dhabi, Abu Dhabi Emirate

    1 month ago

  • Work in company

    Service Advisor

    Only for registered members

    Greet customers and assess their vehicle service needs · ...

    Abu Dhabi - United Arab Emirates (UAE) Full time

    3 hours ago

  • Work in company

    Senior Service Advisor

    Only for registered members

    Total 10+Years of experience as service advisor with GCC experience :7+ Years and native language skills in English & Arabic. · ...

    Abu Dhabi

    1 month ago

  • Work in company

    Automotive Service Advisor

    Only for registered members

    We are looking for a proactive and customer-focused Service Advisor to join our team. The ideal candidate will act as the key link between customers and technicians. · ...

    Abu Dhabi

    1 month ago

  • Work in company

    Automotive Service Advisor

    Only for registered members

    Required Bodyshop Service Advisor for a well established Automobile Service Center. · ...

    Abu Dhabi

    3 weeks ago

  • Work in company

    Automotive Service Advisor

    Only for registered members

    Looking for a Service advisor who having experience in UAE or GCC. · ...

    Abu Dhabi

    1 month ago

  • Work in company

    Service Advisor

    Only for registered members

    The Service Advisor will be the primary point of contact between customers and th service team ensuring a personalized premium level experience by effectively managing service appointments explaining technical information and overseeing timely delivery of service repair work to h ...

    Musaffah Full time

    2 weeks ago

  • Work in company

    Automotive /Marine Service Advisor

    Only for registered members

    We are seeking a customer-focused Automotive/Marine Service Advisor to act as the primary point of contact between customers and the workshop. · ...

    Abu Dhabi

    3 weeks ago

  • Work in company

    Automotive Service Advisor

    Only for registered members

    Act as the primary point of contact between customers and the workshop team greet customers understand their service requirements and record job details accurately prepare and issue repair orders estimates and invoices in coordination with workshop staff communicate with technici ...

    Abu Dhabi - United Arab Emirates (UAE) Full time

    3 hours ago

Jobs
>
Service advisor
>
Jobs for Service advisor in Abu Dhabi