Outlet Manager - Abu Dhabi, United Arab Emirates - Hilton

Hilton
Hilton
Verified Company
Abu Dhabi, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

An Outlet Manager is responsible for managing restaurant operations to deliver an excellent Guest and Team Member experience while training staff and working within budgeted guidelines.


What will I be doing?


As an Outlet Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Team Member experience.

An Outlet Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines.

Specifically, you will be responsible for performing the following tasks to the highest standards:


  • Manage Restaurant operations
  • Maintain exceptional levels of customer service
  • Recruit, manage, train and develop the Restaurant team
  • Manage guest queries in a timely and efficient manner
  • Work within budgeted guidelines in relation to Food and Payroll
  • Drive sales to maximize budgeted revenue
  • Develop menus with other members of Food and Beverage team
  • Accountable for monthly stock takes
  • Incentivise team members to maximize sales and revenue
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Ensure communication meetings are conducted and postmeeting minutes generated
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
  • Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?
An
Outlet Manager serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviours, skills, and values

that follow:

  • Management and/or supervisory Food and Beverage experience
  • Able to meet financial targets
  • Ability to comply with all Food and Beverage brand standards
  • Ability to work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Degree in relevant area
  • Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the
lodging sector from luxurious full-service hotels and resorts to
extended-stay suites and mid-priced hotels. For over a century, Hilton
has offered business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its
tradition of providing exceptional guest experiences across its.
Our vision "to fill the earth with the light and warmth of hospitality"
unites us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart of
it all
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