Renewables Program Mgr - Dubai, United Arab Emirates - Dice

Description

This is a remote

Smart AgeSolutions é uma agência de Marketing Digitallocalizada em Nova York e com uma filial no Rio de

Estamosà procura de novos talentos que queiram construir umacarreira em uma empresa Americana com umcoraçãobrasileiro

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Weoffer a wide range of results-driven services at Smart AgeSolutions, and we don t settle for less than optimum We createprecise, fully customizable solutions that span intelligentlyacross Search, Social, SEO, Retargeting, Email Marketing, LocalizedStrategy, and

Ourteam of industry experts helps businesses succeed in anincreasingly digital world by using practices and platforms thatdeliver results today while planning for what s coming

SmartAge is a company where everyone has a chance to grow and a friendlyenvironment where others help you reach your goals and achieve

Basedon the description below, we are looking for an Account Manager tojoin our superstarteam

FluentEnglish is aMUST

RESPONSIBILITIES:

• Strengthening the partnership between clientand company;
  
• Own relationship withcustomers: Onboarding, user adoption, ensuring retention andsatisfaction, and managing risk;
  
• Growth relationship (cross-sell & up-sell) basedon client needs for growth;
  
• Assurecustomer success on an ongoing basis;
  
• Establish a trusted advisor relationship with eachassigned customer and help expand the continued value of ourproduct and services;
  
• Work withcustomers to establish critical goals and aid them in achievingthem to provide ultimate value;
  
• Advocate customer needs and issuescross-departmentally;
  
• Work within ateam to build a world-class Customer Success
  

Requirements

• Fluent English is aMUST;
  
• Proven experience in accountmanagement, customer success management, or equivalent history ofincreasing customer satisfaction, adoption, andretention;
  
• Organized anddetail-oriented, and have the ability to workindependently;
  
• Service-minded andexcellent strategic capability in balancing commercial outcomes andcustomer needs;
  
• A proactiveproblem-solver by nature and a positivemindset;
  
• Higher EducationDegree;
  
• Experience with the digitallandscape;
  
• Proven experience inmanaging multiple projects at the same time;
  
• Strong usage of time-managementskills;
  
• Excellent communicationskills;
  
• Demonstrate the ability toovercome obstacles and be proactive in finding creativesolutions;
  
• Excellentrelationship-building skills;
  
• Excellent analytical skills;
  
• Strong negotiation skills, with the ability to followthrough on client
  

Benefits

• Joina successful international company with endless
  
• Get a chance to grow - bothpersonally and
  
• Become part of aninspiring and collaborative workingenvironment
  

Weare happy about every application - your gender, age, origin,religion, or sexuality do not

Checkout all our open roles at:

Toapply, please send your resume to: and submit a short 1-minutevideo introducing yourself and explaining why you think you wouldbe a good fit for Smart Age (If unable to send the video via email,please upload the video via)

• We re excited to meet you
  

You must have (Essential skills): Fluent English is a MUST Provenexperience in account management, customer success management, orequivalent history of increasing customer satisfaction, adoption,and retention Organized and detail-oriented, and have the abilityto work Service-minded and excellent strategic capability inbalancing commercial outcomes and customer A proactiveproblem-solver by nature and a positive Higher Education DegreeProven experience in E-commerce Experience with the digitallandscape Proven experience in managing multiple projects at thesame time Strong usage of time-management skills Excellentcommunication skills Demonstrate ability to overcome obstacles andbe proactive in finding creative solutions Excellentrelationship-building skills Excellent analytical skills Strongnegotiation skills, with the ability to follow through onclient