Hostess - Dubai, United Arab Emirates - Hilton
Description
A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off.
To assist in all ways to provide the highest degree of guest satisfaction.What will I be doing?
As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage guest queries in a friendly, timely, and efficient manner
- Ensure knowledge of menu and all products
- Follow correct reporting procedures if faced with issues
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
- Has a good knowledge of the restaurant's sitting arrangements
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills (oral and Written)
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Degree in relevant area
- Experience in Food and Beverage department and/or industry
- Previous experience of cash handling
- Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it allMore jobs from Hilton
-
Demi Chef de Partie
Ras al-Khaimah, United Arab Emirates - 2 days ago
-
Assistant Sales Manager
Dubai, United Arab Emirates - 1 week ago
-
Accounts Receivable Accountant
dubai, United Arab Emirates - 3 hours ago
-
Group, Conference and Events Sales Executive
Dubai, United Arab Emirates - 4 days ago
-
Lobby Ambassador Jobs In Dubai UAE 2023
dubai, United Arab Emirates - 3 hours ago
-
Housekeeping Supervisor Dubai Palm Jumeirah
Dubai, United Arab Emirates - 1 week ago