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Junior Soft Services Supervisor - Dubai, United Arab Emirates - MUMKEN HUMAN RESOURCES CONSULTANCIES

MUMKEN HUMAN RESOURCES CONSULTANCIES

Verified Company

Dubai, United Arab Emirates

1 month ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Supervise the daily activities of team. Ensure optimal use of manpower and resources including sub-contractors and their staff.
Preparation and submission of quotations and estimates. Liaise with Facilities Manager to ensure accuracy of quotations and estimates for additional Cleaning or Security works.
To respond in a prompt and efficient manner to all reactive issues and call centre requests.
Report to Facilities Manager on work progress and issues on a daily basis.
Accurate monitoring on a daily basis of hours booked and clocked hours.
Compile daily inspection checklist to monitor standard of work and completion to the schedule.
Coordinate with other teams ensuring satisfactory completion of all work requests.
Flexibility to work to shift patterns as and when required. Flexible availability for 24/7 roster standby duties and emergency call outs.
Explore and increase business with residential and other clients
Administration and clerical responsibilities as required by job.
String customer service focus.
Display a sound knowledge of all soft service activities.
Immediately notify the Facilities Coordinator of any safety issues or concerns.

Maintain a safe place of work Health and Safety policies and practices are essential to this role and are a condition of employment.

Provide progress reports on allocated work orders, as required.
Any other reasonable task requested by supervisor or management.

Communication & Team Work:
Strong teamwork ethic and promotion of customer service excellence.
Good level of interpersonal and communication skills. Able to express ideas at all levels. Good telephone skills.
Customer focused
Flexibility to work outside normal hours to achieve objectives, if required.
Carry out orientation and familiarization with new starters.
Collaborative style. Fosters and develops beneficial partnerships.

Leadership and Management:
Leading a team by good example.
Encourage all staff to respect the chain of command
Adopt a caring attitude in all dealings with staff.
Ownership of issues. Seeks equitable and creative solutions to problems. Manages by example.
Fostering a working environment that encourages a learning culture. (Training and development, monitoring & mentoring of staff performance).
Excellent time management skills and able work to strict deadlines.
Needs to display a high level of self-motivation as will be required to work with mínimal supervision.

Procedures and processes:
Establish procedures for work for staff.
Able to implement systems and processes and to pro-actively seek to resolve problems.
Effective organizer able to plan and implement.

Salary:
AED3,550.00 per month

Ability to commute/relocate: