events planning manager - Dubai, United Arab Emirates - HYATT HOTELS GROUP

Description

• Proactively finding opportunitiesand leads for business growth by creating and maintaining yourcustomer database
• Achieving personal salestargets by converting leads into a businessopportunity
• Understanding client needs andproviding a proposal which best suits theirrequirements
• Conducting event space siteinspections outlining our unique selling points to theclient
• Planning an event successfully frombeginning to end using the hotel's event managementsystem
• Handling a group movement in the hotelwith attentive care
• Ensuring a well-executedevent which exceeds customers'expectations
• Communicating effectively andworking closely with all concerned operations departments in thehotel
• Attentively handle guest andemployees' complaints and provide mutual beneficialsolutions
• Ensuring adherence to laws,regulations, and hotel policies
• Maintainingpositive guest and colleague interactions with good workingrelationships
• Manage team by being a role modeland leader and
• Monitor juniorassociates' performance and provide constructivefeedback
• Provide adequate training to juniorassociates to support their development
• Focuson solution-oriented problemmanagement
• Regularly run reports, managedatabase and keep financial records in line with companypolicy

Qualifications

• Currentknowledge of industry trends and regulations
• 3years of previous experience in a salesrole
• Leadership capabilities displayingintegrity, respect, humility, empathy, creativity, andfun
• Be well spoken and an enthusiasticspeaker
• Good administrative, organizational,and problem-solving skills
• Excellentcommunication, sales, and customer serviceskills
• The ability to multitask, work in afast-paced environment, and meetdeadlines