Current jobs related to AVP & Manager- ATM - Abu Dhabi - First Abu Dhabi Bank

  • First Abu Dhabi Bank

    Officer- Customer Service

    2 weeks ago

    First Abu Dhabi Bank Abu Dhabi Full time

    · Company Description · First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowle ...

  • Everythinginclick

    IT ATM Test Engineer

    6 days ago

    Everythinginclick Abu Dhabi

    IT ATM Test Engineer · Detailed and innovative IT professionals are sought after by Everything in Click to contribute to the development of cutting-edge banking solutions. · Key Responsibilities · Develop comprehensive test plans for ATM systems. · Conduct functional, regression, ...

  • First Abu Dhabi Bank

    Senior Officer- ATM

    2 weeks ago

    First Abu Dhabi Bank Abu Dhabi

    Job Overview · The First Abu Dhabi Bank is seeking a highly skilled professional to join our team as an ATM & CDM Network Reconciliation Specialist. This role plays a critical part in ensuring the accuracy and integrity of our financial transactions. · Main Responsibilities · Rec ...

  • First Abu Dhabi Bank (FAB)

    Specialist- Real Estate

    1 week ago

    First Abu Dhabi Bank (FAB) Abu Dhabi

    **Role Summary:** · We are seeking a highly skilled and motivated Real Estate Specialist to join our team at First Abu Dhabi Bank (FAB). This role involves developing the Real Estate strategy in alignment with the Bank's growth objectives, including negotiating new leases, managi ...

  • First Abu Dhabi Bank

    Specialist- Real Estate

    1 week ago

    First Abu Dhabi Bank Abu Dhabi

    Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. · Job Overview · We are seeking top talen ...

  • First Abu Dhabi Bank FAB

    Officer- Customer Service

    2 days ago

    First Abu Dhabi Bank FAB Abu Dhabi

    Job Title: Customer Service Officer · Actively sell and cross-sell asset and liability products to new and existing customers, driving revenue growth and customer satisfaction. · Prepare, assess, and recommend loan product applications and maintenance requests, forwarding them fo ...

  • First Abu Dhabi Bank FAB

    Officer- Customer Service

    5 days ago

    First Abu Dhabi Bank FAB Abu Dhabi

    Customer Service Officer · This role involves actively selling and cross-selling asset and liability products to new and existing customers. The successful candidate will be responsible for preparing, assessing, and recommending loan product applications, as well as processing cu ...

  • ADIB Group

    Help Desk Agent

    1 week ago

    ADIB Group Abu Dhabi

    Job Title: Help Desk Representative - Branches · Location: Abu Dhabi, UAE · Role Purpose: · To deliver exceptional customer service and project a professional image of ADIB in all interactions. · Main Responsibilities: · The following are the key tasks of this role: · Key Respons ...

  • United Arab Bank

    Operations Supervisor, Branch Banking

    5 days ago

    United Arab Bank Abu Dhabi

    Operations Supervisor, Branch Banking - Abu Dhabi, Retail Banking (Emirati Talent) The Operations Supervisor ensures the smooth and efficient functioning of branch operations by overseeing day to day activities, ensuring compliance with regulatory and internal policies, and maint ...

  • First Abu Dhabi Bank

    Officer, Customer Service

    2 weeks ago

    First Abu Dhabi Bank Abu Dhabi

    First Abu Dhabi Bank fosters an inclusive environment where every individual values the experiences, perspectives, ideas, and beliefs of their colleagues. · We combine international expertise with deep cultural knowledge and local insights to create a unique learning experience. ...

  • Tether Operations Limited

    Expansion Manager - Middle East (100 Remote)

    1 week ago

    Tether Operations Limited Abu Dhabi

    Tether Operations Limited: A Pioneer in Digital Finance · At Tether, we're not just building products, we're driving a global financial revolution. Our cutting-edge solutions empower businesses to seamlessly integrate reserve-backed tokens across blockchains, ensuring trust in ev ...

  • ADIB Group

    Customer Service Officer-MPM

    1 week ago

    ADIB Group Abu Dhabi

    Role: Customer Service Officer (Outsource) · Location: Abu Dhabi · Job Purpose: · Provide exceptional customer service to tenants, both private and government entities, facilitating the issuance of new leases, renewals, terminations, and Tawtheeq contracts. · Adhere to establishe ...

  • UAE General Civil Aviation Authority (GCAA)

    Senior Officer

    6 hours ago

    UAE General Civil Aviation Authority (GCAA) Abu Dhabi

    Senior Officer - Training Systems (UAE National Only) · Summary of the role: · The Senior Officer - Training Systems (UAE National Only) is responsible for supervising and monitoring pseudo pilots during simulator exercises, managing the overall operation of the exercises, updati ...

  • ADIB - Abu Dhabi Islamic Bank

    Customer Service Officer-MPM

    1 day ago

    ADIB - Abu Dhabi Islamic Bank Abu Dhabi

    Customer Service Officer - MPM (Outsource) · Company: ADIB - Abu Dhabi Islamic Bank · Location: Abu Dhabi, United Arab Emirates · Job Description · Role: Customer Service Officer (Outsource) · Role Purpose: · Attend to tenants (private and government entities) to facilitate issui ...

  • ADIB Group

    Collection and Administrative Assistant

    5 days ago

    ADIB Group Abu Dhabi

    **Collection and Administrative Assistant Role** · The ideal candidate will support the MPM legal and collection operations, as well as provide assistance to Property Management in UAE. · Key Performance Indicators: · Revenue · Expenses · Net Income · Assets · Headcount · Number ...

  • Abu Dhabi Islamic Bank PJSC

    Senior Clerk

    15 hours ago

    Abu Dhabi Islamic Bank PJSC Abu Dhabi

    Senior Clerk - OPS-ATM Operations(Outsource) · Abu Dhabi, United Arab Emirates · Job Description · Role Purpose: · To coordinate the operation of cash management services, including corporate cash collection, deliveries, and smart cash deposit machine operations. · Key Responsibi ...

  • United Arab Bank

    Sales & Service Officer, Branch Banking - Abu Dhabi, Retail Banking

    5 days ago

    United Arab Bank Abu Dhabi Emirate

    SALES & SERVICE OFFICER, BRANCH BANKING - ABU DHABI, RETAIL BANKING · The Sales and Service Officer plays a crucial role in driving UAB's Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances a ...

  • First Abu Dhabi Bank (FAB)

    Senior Officer- ATM

    3 days ago

    First Abu Dhabi Bank (FAB) Abu Dhabi

    Senior Officer- ATM & CDM Centralized Services · Get AI-powered advice on this job and more exclusive features. · Company Description · Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, ...

  • First Abu Dhabi Bank

    Senior Officer- ATM

    1 day ago

    First Abu Dhabi Bank Abu Dhabi

    Company Description · Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. · We are looking f ...

  • First Abu Dhabi Bank

    Specialist- Real Estate

    1 day ago

    First Abu Dhabi Bank Abu Dhabi

    Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation.We are looking for top talent and your suc ...

  • Al Tayer Group

    Customer Care Representative

    5 hours ago

    Al Tayer Group Abu Dhabi

    Functional Roles and Responsibilities · Provide efficient and courteous handling of present customers or over the phone, providing necessary information, service booking, and guidance. · Welcome service customers by arranging to seat them and keep them comfortable until they a ...

    • AVP & Manager- ATM - Abu Dhabi - First Abu Dhabi Bank

    First Abu Dhabi Bank
    First Abu Dhabi Bank Abu Dhabi

    1 week ago

    first abu dhabi bank background
    Description

    Job Description

    Accelerate your career at First Abu Dhabi Bank, the UAE's largest bank and one of the world's largest and safest financial institutions. We focus on creating value for our employees, customers, shareholders, and communities through differentiation, agility, and innovation.

    Job Purpose:

    Responsible for FAB ATM & CDM Network reconciliation BAU and project activities, including:

    1. Handling ATM/CDM reconciliation settlement cases, recognizing disputes related to reconciliation of ATM accounts, balancing the GL accounts, and investigating discrepancies of ATM & CDM Shortage/Overage transactions according to the Reconciliation and Exception Management processes and procedures.
    2. Reviewing General Ledger accounts to identify any funds at risk and amounts related to settlement cases promptly.
    3. Managing project activities related to Reconciliation system and processes.
    4. Responding to and resolving ATM/CDM channel complaints within the allocated TAT.
    5. Applying judgment and factual skills to make decisions in issue resolution and escalation.
    6. Adhering to service levels and escalation matrices to meet BAU requirements for CRM Central Bank and Chargeback cases.

    Key Responsibilities:

    • Ensuring availability of scheduled reports for all FAB ATMs & CDMs for reconciliation activities.
    • Reviewing ATM & CDM GL accounts for risks and settlement issues.
    • Liaising with ITD for EJ's not generated on the system and resolving discrepancies post-reconciliation.
    • Advising Core Processing on transaction passing for ATM/CDM GLs and settlement transactions, including customer dispute handling.
    • Reviewing and verifying customer complaints related to ATM/CDM in CRM & CB, chargeback, Dubai first cases.
    • Coordinating with Core Processing and CIT for cash replenishment and dispute resolution.
    • Escalating discrepancies as per SOP and preparing RAG files for records.
    • Providing transaction details for settlement inquiries with the Central Bank.
    • Liaising with Records management for ATM/CDM physical roll delivery in the absence of EJ records.
    • Updating line manager on pending cases with justifications.
    • Reviewing and submitting AOV for ATM & CDM accounts via PVR system.
    • Preparing ADHOC reports from the Intellimatch system.
    • Supporting project activities related to reconciliation system enhancements.
    • Covering additional responsibilities during staff leave or absence.

    Risk Management:

    • Executing workflows considering risks and frauds, and adhering to control procedures.
    • Escalating exceptions per BAU and escalation matrices to manage risks effectively.
    • Ensuring outstanding items are accurately reflected on the reconciliation system.

    Efficiency and Quality:

    • Executing tasks efficiently without compromising risk management and service quality.
    • Providing suggestions for process improvements to enhance quality and efficiency.
    • Focusing on delivering quality, error-free services to clients.
    • Providing feedback on outstanding issues to management.

    Qualifications and Experience:

    • Bachelor's degree in Business Economics, Commerce, Finance, or related discipline.
    • Minimum 5-8 years of relevant banking sector experience, including 3-5 years in similar managerial roles within Core Processing functions.
Jobs
>
Abu Dhabi