Operations Manager - Dubai, United Arab Emirates - Budget Rent a Car
Description
Key Responsibilities
- Responsible for organizing and planning day to day fleet control and ensure efficient movement of vehicle supply to all BRAC (Budget Rent A Car ) outlets.
- Responsible to control and coordinate with all the departments. and ensure efficient and smooth operations.
- Ensure Reservations are fulfilled on time for lease and Fleet Dept.
- Deliver superior customer service through car quality and cleanliness, fast friendly and efficient service and a timely rental pickup and return process.
- Interact with department supervisors to ensure maximum fleet availability for all rental locations in UAE.
- Proactively identify potential areas of concern and develop and implement solutions. Servicing and rotation; developing and recommending maintenance procedures; evaluating body damage estimates and invoices; inspecting turn back vehicles; maintaining facility inventories and Supervises Staff Assistants, drivers, cleaners.
- Coordinate with Pro's and assign Jobs on daily basis and record, ensure vehicles registered & Cancelled on timely basis.
- Responsible for organizing driver's duties including collection/deliveries, staff transportation.
- Coordinate and control utilization of vehicles and manpower. Control on over time save costs.
- Responsible for registration renewals for all vehicles & update in system.
- Performing preventative maintenance on vehicles periodically, evaluating and coordinating repairs under warranty, and performing inspections on new vehicles.
- Responsible for organizing and control breakdown facilities.
- Basic training of operations department staff, refresher training as appropriate.
- Coordinating with insurance claims department.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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