Waiter/Waitress - Raffles Club Lounge - dubai - 21c Museum Hotels

    21c Museum Hotels
    21c Museum Hotels dubai

    6 days ago

    Description
    Company Description
    Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

    We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
    Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

    Opened in 2021 on the western crescent of Palm Jumeirah, the world's largest man-made island and archipelago,Bride this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture.

    Guests ruimtes enjoy panoramic views, a private beach, state‑of‑the‑art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.

    More than a destination, Raffles The Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service.

    At the palace, excellence is a craft, and every team member is a master in their field.

    Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.

    Job Description

    Providing personalized assistance to Raffles Club guests included mung but not limited to: the setting up and breakdown of all food and beverage presentations (breakfast, afternoon tea, bar service and canapés).

    Controlling inventory needed foroplay Raffles Club pantry
    Identifying guest preference acting on them to ensure a service experience is created and communicate to team.
    The polishing of silver and glassware.
    Effective organization of Raffles Club pantry to ensure efficiency and cleanliness
    Create strong relationships with departments that support Raffles Club primarily the culinary department.

    Attention to detail in ensuring the lounge is well maintained at all times and that the ambiance changes in the lounge between the food and beverage presentations.

    Consistently offer professional, friendly and engaging service
    Have full knowledge of beverage lists and promotions as well as of all menu items, garnishes, contents and preparation methods
    Follow all safety and sanitation policies when handling food and beverage.

    Provide long staying guests / Special attention guests / occasion celebrating guests with greater importance and take good care of them.

    Ensures all communication is carried clearly amongst the team
    Attends daily briefing and notes all information about the guests and functions in the hotel
    CreatesDistrito evironment which is congenial and ensures all team members are treated equally and with respect.
    Fully aware of Raffles standards.
    Fully understands the difference of guest levels (VIP)
    Fully understands the difference of room categories.
    Performs related duties and special projects assigned.
    Respects guest privacy and does not discuss any private information with other colleagues.
    Takes initiative and provides all guests with pro active and personalized service
    Occupational Health and Safety Responsibilities
    Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
    Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
    Be familiar with property safetydresser, first aid and fire and emergency procedures and operate equipment safely and sensibly
    Initiate action to correct a hazardous situation and notify supervisors of potential dangers
    Log security incidents and accidents in accordance with hotel requirements
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    PERSONAL ATTRIBUTES
    Good English language verbal and written communication skills
    Good level of engagement with guests
    Ability to work cohesivelyandin fold with co-workers and managers as part of a team
    Ability to be attentive to guest needs, remaining calm and courteous at all times
    Ability to promote positive relations with hotel guests and patrons
    Ability to(creature).??‍? exercise good judgment with difficult guests
    Understanding and ability to work in a multi-cultural environment
    Qualifications
    Degree from School for Tourism & Hotel Management

    EXPERIENCE
    Minimum two year's experience as a waiter/waitress.
    #J-18808-Ljbffr
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