Learning & Development Manager - Dubai, United Arab Emirates - SOFITEL
Description
Company DescriptionWe are far more than a worldwide leader. We are more than women and men who share something unique.
Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion
SOFITEL DUBAI THE OBELISK
Sofitel Dubai the Obelisk is Sofitel's largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai.
A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French "Joie de Vivre".
Guests have the option to unwind at the Sofitel Spa with L'Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center.
Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings
Sofitel Dubai the Obelisk will infuse the brand's essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi.
Job Description:
THE POSITION
To assist Director of HR to monitor and analyze employees training needs, oversee and implement all brand specific, corporate, hotel and departmental training programs and to implement strategies for organizational development of Sofitel Dubai the Obelisk.
This role requires a truly passionate hotelier with great understanding of ultra-luxury, attention to detail and an engaging and inspiring presence.
KEY ROLES & RESPONSIBILITIES
- Conducting Training needs analysis for the hotel.
- Assist in the creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel's goals and strategic plan
- Initiate, coordinate, execute and followup on all training activities within the hotel
- Ensure coordination and delivery of training programs of all internal providers
- Champion company provided online and elearning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked
- Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active followup through ongoing coaching, guidance and support of junior, midlevel
- Provide support and development of Departmental Trainers as required
- Design and Implement effective processes and tools for learning evaluation and reporting
- Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
- Negotiate, oversee and follow up on learning facilitated by external providers
- Update training information in employee HR System, maintain accurate records of activities and participant information
- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
- Prepare monthly forecasts of training related expenses
- Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel
- Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues
- Assisting with general support for HR office (including front counter, benefits and recruiting) and participate and assist in other projects as required
- Champion all Employee Engagement (EES) activities, Committee related initiatives including monthly recognition, Committee Meetings and Team Gatherings
- Drive engagement and culture throughout the hotel.
Qualifications:
PERSONAL ATTRIBUTES
- Solid communication skills, both written & verbal
- Engaging presence
- Warm and inviting style of presentation
- A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization
- Enthusiastic and positive personality; effective leader and team player, possessing a high degree of professionalism and sound human resources management capabilities
- Strong organizational skills, works well on their own, able to set and meet deadlines with quality results
QUALIFICATIONS
- Degree in Hotel/Human Resources Management or its equivalent
- Certificate or Diploma in L&D practice
- Working knowledge of Excel, MS Word, PowerPoint & Publisher
EXPERIENCE
- Minimum 5 years of experience in the Hospitality Industry, with minimum of two years in a Leadership role
- Human Resources experience a de
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