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Abu Dhabi

    EN - Reservation Agent - Abu Dhabi, United Arab Emirates - NOVOTEL

    NOVOTEL
    NOVOTEL Abu Dhabi, United Arab Emirates

    Found in: Talent AE C2 - 1 day ago

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    Permanent
    Description

    Job Description

    Reservations Agent
    You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive
    What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • What you will be doing:

  • Consistently offer exceptional, friendly and engaging service
  • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
  • Recommend property facilities and assist guests with information and special requests
  • Book room reservation requests, enter rooming lists, and update accurate information in the system
  • Qualifications

    Your experience and skills include:

  • Consistently offer exceptional, friendly and engaging service
  • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
  • Recommend property facilities and assist guests with information and special requests
  • Book room reservation requests, enter rooming lists, and update accurate information in the system
  • Additional Information

    experience is an asset
    Prior experience working with Opera or a related system
    Strong interpersonal and problem solving abilities
    Fluency in English, additional languages are a plus

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https:///
    Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"


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