Events Sales Manager - Abu Dhabi, United Arab Emirates - Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group

Verified Company

Abu Dhabi, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Position:
Events Sales Manager (Full time #535075)

Property / Office:
Emirates Palace, Abu Dhabi

Location:
Abu Dhabi, United Arab Emirates

Responsibilities:

Direct receipt, qualification and coordination of group & events requests (including leads, RFPs, etc.) defined by direct supervisor.
Handle requests according to the relevant standards within a maximum of 5 (business) hours of its receipt.
Ensure the ideal and most effective utilization of the meeting and conference rooms.
Carry out site inspections with potential MICE clients in coordination with the Field Sales department.
Realize up sell possibilities to meet and surpass Group & Event budget goals.
Thoroughly input, supervise and maintain the requests in the system according to the data input standards.
Create activities to ensure ongoing maintenance of bookings.
Generate proper proposals and contracts.
Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.
Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection
Conduct exit interview with important customer after their event asking for future business.
Crosssell to other hotels within the MOHG.
Conduct regular competition checks.
Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue.

Requirements and qualifications:

Previous experience in GCC in a luxury hotel in a similar position
Commitment, dynamic personality, motivated, excellent with numbers and ready for a stimulating professional experience
Effective verbal and written communication skills in English
Excellent manners towards guests, clients, colleagues and superiors
Team player and ability to direct others

Advertised: 01 Nov 2023 Arabian Standard Time

Applications close: 30 Nov 2023 Arabian Standard Time