Health Nurse - Dubai, United Arab Emirates - Allianz Partners

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    Description
    • Address all patient'sneeds and concerns and assist in scheduling appointments whererequired
    • Triage patient issues and complaintsand provide resolution. Facilitate access to doctor as and whennecessary
    • Help resolve issues between patientsand the health care provider and offer guidance to the patientswhere required while ensuring patient support and complaintsprotocols are followed
    • Identify and developinitiatives to improve productivity and operationalefficiency.
    • Assist in completion of postconsultation duties: including, but not limited to, issuingreferrals, arranging and tracking medication delivery, coordinatinglaboratory process etc.
    • Supporting continuityof patient care
    • Assist the doctors as needed toensure holistic patient care.