Senior Manager - Dubai, United Arab Emirates - Saatchi & Saatchi

    Saatchi & Saatchi
    Saatchi & Saatchi Dubai, United Arab Emirates

    1 week ago

    Default job background
    Full time
    Description

    Job Description

  • Managing the day-to-day client relationship and communications between the agency and the current clients.
  • Support the Associate Business Director / Business Director to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements.
  • Collaborate with cross-functional teams (from the agency and/or from the group) across multiple clients/projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns
  • Monitor closely the communication trends and in charge of competitive audit/reports
  • Identify new business opportunities with current clients while managing allocated resource teams.
  • Supervise, inspire and guide the executive team members
  • Main Tasks

    Technical & Product

  • Maintain a solid understanding of client's business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs
  • Develop an excellent daily client relationship and foster consulting opportunities wherever possible
  • Manage the day-to-day relationship with our internal & external teams
  • Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome (agendas, contact reports delivered timeously with key deliverables and then drive out those deliverables to the agreed timings)
  • Oversee and run team status meetings to align internal and external stakeholders on priorities and goals of each meeting/project
  • Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details
  • Demonstrate ownership and confident management of multi-projects for multiple clients on multiple markets - as well as internal stakeholders
  • Constantly exceed client expectations and ensure that KPIs of each project are met
  • Work together with your full team across Traffic, Strategy, Content Marketing, Creative, Production, Development, etc. to deliver high quality work
  • Full understanding of the production ecosystem, milestones and requirements
  • Seamlessly manage multiple stakeholders across multiple clients/markets under the guidance of your Business Lead / Business Director / Associate Business Director
  • Innovative & Analytical Mindset

  • Take full ownership of every job that comes through you – and ensure that every job is measured against client requirements, agreed strategy and on-brand
  • Demonstrate logical thinking when describing client issues: quickly identifying problems to be solved during daily operation & projects, and subsequently to come up with smart solutions for them
  • Communicate complex topics in a concise approach with excellence, maturity and intent when writing or speaking
  • Write briefs with full clarity on all requirements and inspire strategy, creative, production, development to do great work
  • Challenge yourself and the team (direct line report and partners – strategy, creative, production) on coming up with innovative ideas that address brand and business objectives
  • Good financial understanding of budgeting and estimating
  • Qualifications

    Bachelor's degree in marketing advertising, or a related field

    Minimum of 6-7 years of experience, preferably within an experience in communication, digital or media agency, could also come from marketing/client side