CRM Manager - Dubai, United Arab Emirates - ParkerConnect

ParkerConnect

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Duties and Responsibilities

1.Drive and develop the CRM strategy to support the brands under the division's umbrella to grow with a customer centric approach and marketing automation.

2.Strategize - Build the CRM Roadmap with set KPI's to improve the customer lifetime value

3.Scope - Generate insight into customer segments for use within business development and other CRM initiatives

4.Campaign Management - Support the management of business development activities by: Identifying growth, cross sell, up sell and retention opportunities within the database

5.Customer - Create and develop database segmentation profiles to enhance innovative customer information data solutions in line with business objectives

6.Processes - Closely monitor internal processes and capabilities of the Marketing Database to ensure data is securely managed via information and reporting

7.Data Management - Formulate, implement, and enforce proper data collection policies and procedures to support business goals and CRM vision

8.Strategic Input - Liaise with key and senior stakeholders in order to maintain an evolution of information needs, providing sound advice and recommendations with reports to support business goals

9.Profiling - Establish the necessary criteria to proactively detect opportunities within the business and the database to streamline activity

10.Analyze - evaluate the performance of published CRM content for recommendations for future CRM campaigns

11.Be a fresh thinker—make suggestions and bring forth ideas to grow and expand the creative practice and bring to bear best in class work and thinking
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Requirements and Qualifications

1.Proven track record of hand on experience in CRM

2.English speaking, Arabic is a benefit

3.Strong communication skills

4.A profile that combines creativity, technical and managerial skills

5.

Proactive work ethic:

Min Experience:

5 Years

Salary:

AED 16000

Temp/Perm:

Permanent

Location:

Dubai

Posted Date:

March 12, 2024