Service Sales Manager - Dubai, United Arab Emirates - Bühler Group

Description

Bühler Group in Dubai, UAE is looking for a passionate professional to join our team as Service Sales Manager. This position will be responsible to build new client relationships and develop the service sales business in the assigned region.

Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it's important that you match us and we match you. Regardless of your gender (m/f/d). We invite you to read more about our commitment to diversity, equality and inclusion on our website:

Tasks

• Manage the service sales business in the defined territory.
• Develop the service business for multiple segments.
• Identify new sales prospects and build close relationship.
• Prepare action plans and schedules to increase business activities in the assigned territory.
• Develop and maintain sales materials and product knowledge.
• Ensures that client data is up to date and leads/opportunities are maintained on a regular basis in CRM.
• Align and complement market activities together with existing Area Sales/Key Account Managers/Channel Partners.
• Establish, manage, and maintain current client and potential client relationships.
• Identify, handle, and resolve customer complaints/concerns and understand customer needs.
• Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.
• Follow up on new leads and referrals resulting from field activity.
• Prepare presentations and proposals.
• Participate in marketing events such as seminars.
• Any other tasks assigned.
  
  

Required Qualifications

• Bachelor's degree in Engineering.
• Minimum 3 years of working experience in Grains and Food processing industry, or similar.
• Fluent communication skill in English language. Knowledge of Arabic language is an added advantage.
• Ability to conduct sales conversations and contract negotiations.
  
  

Preferred Qualifications

• With PSSR (Parts, Sales and Service Representative) experience is an advantage.
• Good knowledge of sales and customer relationship management.
• Has the ability to develop technical/technological solutions with and for the customers.
• Excellent written and oral communication skills, including the ability to interface effectively with internal and external stakeholders.
• Proven ability to work in a matrix organization.
• Willingness to travel.
  
  

Benefits

• International & successful company with sustainable prospects for the future.
• Wide technically & modern environment with interesting challenges.
• Professional environment with an open communication culture.
• Exciting Training and Development opportunities.
• Great & dynamic work environment.
  
  

Who we areBühler as an employer

We are working to create sustainable innovations for a better world. Our aim is to transform the world's most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.