Account Executive - Dubai, United Arab Emirates - Talent Pal

Description

Emplifi is a leading unifiedcustomer engagement platform that empowers businesses to reach andgrow communities through digital and socialfirst strategies. Morethan 20000 brands like McDonalds Ford Motor Company and Delta AirLines rely on Emplifi to enable connected empathetic experiencesfor the modern consumer across marketing commerce and care.Headquartered in New York Emplifi is a partner to the major socialmedia networks and digital platforms including Google Meta LinkedInTikTok and Snapchat. For more information visit confidential

Aboutthe Sales Team

Emplifis sales team isspread around the globe and helps businesses to scale their digitalCX innovations and operations internationally while supportingclients of all sizes. Brand relationships are key to our businessbut we also work with hundreds of agency and media partners. Ouraim is always the same empower marketers to achieve more no matterwhere they are or what industry theyre in.

Aspart of an international team you will have the opportunity to workwith colleagues from Sydney all the way to Sao Paulo from New Yorkto Singapore and be part of an evergrowing family. You will besupported in your career by a team of professionals dedicated toyour development so that you can grow as a professional and asocial media expert advisor.

JobSummary

The Account Executive (AE) isa pivotal role within Emplifis social sales team. This individualcarries an individual quota target and is responsible for drivingnew business nurturing existing client relationships and exploringopportunities for crossselling and upselling. The Account Executivewill have a specific focus on either a geographicallybasedterritory or named account territory ensuring consistent growth andmaximization of revenue.

What Youll Do Here

Key Responsibilities

1. New Business Development:

• Prospect and identify new business opportunities withinthe designated territory or named accounts.
• Develop and maintain a robust pipeline of potentialclients through networking research and referrals.
• Present our digital marketing solutions to potentialclients demonstrating how our services can help meet their businessobjectives.

2. AccountManagement:

• Working closely with theSolution Consultant and the Customer Success Manager the AE willfoster and grow relationships with existing clients.
• Understand clients business goals challenges and needs toidentify opportunities for additional products andservices.
• Regularly review client campaignsand provide insights optimization suggestions andreports.

3. Crossselling andUpselling:

• Recognize opportunitiesto offer additional or premium services to currentclients.
• Collaborate with the customer successorganization and solution consultant to identify the next bestsolutions for existing clients.

4.Sales Strategy:

• Develop and executea comprehensive sales strategy for the assigned territory or namedaccounts.
• Utilize CRM tools to trackinteractions sales progress and client information.
• Provide regular feedback to the marketing and productteams about market trends competition and customer feedback toinform our offerings and strategies.

5. Collaboration:

• Workclosely with internal teams such as marketing product and customersupport to ensure client expectations are met andexceeded.
• Attend regular sales meetings toupdate the team on achievements and challenges and to collaborateon strategies and tactics.

6. LeadDevelopment

• Working with theBusiness Development team Identify research and engage potentialleads through various channels including social media industryevents and outbound strategies.
• Qualify leadsby assessing their potential needs and fit for our digitalmarketing solutions.

7. PipelineManagement:

• Consistently manage andupdate the sales pipeline using CRM tools.
• Forecast potential sales activities and revenueoutcomes.
• Evaluate and prioritize leads toensure efficient time and resource allocation.

WhatYoull Bring to Us

• Bachelors degree in Business Marketing Communications ora related field.
• Minimum of 5 years of salesexperience preferably in the digital marketing industry.
• Proven track record of meeting and exceeding salesquotas.
• Strong understanding of digitalmarketing services including ecommerce social media contentmarketing etc
• Excellent verbal and writtencommunication skills.
• Fluent English languageskills essential additional languages are a benefit
• Proficient in using CRM tools like Salesforce orHubSpot.
• Ability to work independently and aspart of a team.
• Strong negotiation andpresentation skills.

What WeOffer

• International fastpaced and rapidly growing environment
• Chanceto work with the worlds biggest brands at the CX techleader
• Agile and openminded culture with highlevels of trust and flexibility
• Opportunityfor professional growth and development
• Possibility to learn new and cutting edge technologies inan environment that encourages new ideas
• Greatoffice location in Dubai Marina attached to Marina Mall
• Great local team with a supportive familyculture
• Medical insurance plan and yearlyflight ticket home
• Theres more as well Speakwith us to find out all details